C.A.R.E
By attending inservice trainings to maintain and improve skills you are doing what C.A.R.E. step?
What is confident
A mother frantically approaches you and explains that her child is missing. What C.A.R.E. concept will be especially important to consider when talking to this guest?
Understanding the physical and emotional needs of a guest.
What is empathy
"Maintaining the 10/20 standard" applies to what part of the C.A.R.E. concept?
What is attentive
Acting appropriately and decisively in an emergency is what part of the C.A.R.E. concept?
"Knowing your facilities rules and policies" is what part of the C.A.R.E. concept?
What is confident
Eye contact is an important part of this part of the C.A.R.E concept
What is empathy
Following your facility Emergency Action Plan (EAP)
What is responsive
By identifying and reporting surface glare to the appropriate staff you are doing what part of the C.A.R.E concept?
What is attentive
What part of the C.A.R.E concept is the following quote from? "When faced with an emergency that requires you to quickly assess a situation and determine what the best course of action is."
What is responsive