School
An assignment is due tonight, but the instructions online are different from what was said in class.
Problem: There are unclear instructions
You arrive at your shift and notice your name is not on the schedule, even though you were told last week that you would be working today.
Problem: Your name is not on the schedule; there is a scheduling mistake
You are hanging out with friends, and they start talking about something you don’t understand.
Problem: you do not understand the topic
You need help with homework, but your professor’s office hours are during another class you have.
Problem: Office hours are during another class; there is a scheduling conflict
You were asked to complete a task, but the instructions were only given once and you don’t remember all the steps.
Problem: You do not remember all the steps
Your friend borrows something from you and hasn’t returned it after a long time.
Problem: Friend hasn't returned something
Your professor assigns a group project, but no one in your group responds to your messages.
Problem: No one in your group is responding; group is not communicating
A customer asks you a question, but you don’t know the answer and your supervisor is not nearby.
Problem: You do not know the answer; supervisor is not available
A friend invites you somewhere, but doesn’t give a clear time or place.
Problem: unclear communication on time and place
You are sitting in class taking notes, but after about 10 minutes, the lecture becomes confusing. The professor keeps moving forward without pausing.
Problem: The lecture becomes confusing
Solution: write down your questions and ask after class OR raise your hand
During a team meeting, your manager points out a mistake you made in front of your co-workers.
Problem: Feedback provided in front of coworkers
Solution: Ask for feedback to be given privately after the meeting
You are hanging out with a friend, and they keep making jokes about something you feel sensitive about.
Problem: Jokes are made that you feel sensitive about
Solution: Tell them you don’t like those jokes and ask them to stop. If you feel comfortable, you can explain why you do not like those jokes
Your class is told to form groups of 3. Most students quickly move into groups, and you are left without a group for a few minutes.
Problem: You do not have a group
Solution: Ask a group if you can join
Your shift is almost over, but coworker asks if you can stay later to help because it’s getting busy. You already made plans after work.
Problem: Coworker asks you to stay later but you already have plans
Solution: Politely say you are unable to stay due to a conflict with personal plans
You are in a group chat, and plans are being made quickly. Messages are coming in fast, and you’re having trouble keeping up with what’s decided.
Problem: There's too much information and it's hard to follow
Solution: Ask for a summary of the plans