AOA
Is a runway incursion an occurrence at an airport involving the incorrect presence of an aircraft, vehicle, or person on the runway?
TRUE
when should you chock your vehicle?
-only when it's windy
-everytime before starting service or leaving vehicle unattended
-only when beacon light is on
-chocks are not required for service vehicles
everytime before starting service or leaving vehicle unattended
if the vehicle is missing a drain bucket, should you enter the field and perform service?
FALSE, contact duty manager and get the bucket replaced
are sunglasses and flip-flops appropriate for performing lavatory service?
FALSE
can I assist the ramp team with push back to help make the push back faster?
FALSE, you must allow push team to clear service road before proceeding
When coming to an intersection and an aircraft is approaching, who was the right of way?
AIRCRAFT
When should I perform the 3 safety stops?
-after servicing the 10th aircraft
-if I have some free time
-only when Safety Team is around
-every single aircraft
every aircraft
you are out on the ramp at night time and your turn signal stops working, who should be your two first contacts
Duty Manager - Planner
What should you do if you notice a leak while servicing the aircraft lavatory system?
Immediately report it to a duty manager/planner
we should be purging the water hose...
-when it looks dirty
-one per shift at your discretion
-only on the weekdays when Ramiro is here
-every aircraft to flush any contaminants and air pockets
every aircraft to flush any contaminants and air pockets
How many feet away from a fuel spill should you stay away?
100 FEET
are sunglasses and flip-flops appropriate for performing lavatory service?
FALSE
the brake pedal on the vehicle feels like it may be broken, but you have 2 aircraft remaining before lunch time, how should you proceed?
immediately report to duty manager
I just pumped in 8 gallons into a CRJ200, what fluid quantity is this?
Rinse?
Fill?
NEITHER, please reset meters before filling and rinsing to avoid confusions
if the planner calls me while on the road, how should I proceed?
-FaceTime planner to show them I'm driving
-Pull over and safely call back
-Turn off phone completely to avoid future distractions
NO, pull over safely and reach out to planner
Are blue lights designated to mark a service road/taxiway crossing?
FALSE
Why is it important to prevent cross-contamination between lavatory and potable water equipment?
To avoid potential health hazards and ensure passenger safety
vehicle inspection can be completed whenever you get a chance
FALSE, vehicle must be inspected before entering field to identify possible maintenance issues
you're at the gate your swissport friend is requesting a guide, what should you do?
Tell your friend to wait for his supervisor, meanwhile you can contact planner and notify
if I am one aircraft away from lunch time and I see a lavatory vehicle servicing the same aircraft, should we service at the same time
NO, allow other vehicle to complete service
what is F.O.D.
-FUN ON DEMAND
-FOREIGN OR DOMESTIC
-FIRST OPEN DOOR
Foreign Object Debris
How should you position your vehicle when servicing an aircraft?
Parallel to the aircraft wing with parking brake engaged
vehicle is missing one wheel chock, which side of the tire do you choose to place it on?
Neither, contact duty manager immediately for replacement
when performing service on a wide body, who do you call to bring you over the ladder?
-Ramiro
-the planner on duty
-United maintenance
-cafeteria staff
NO ONE, mainline vehicles are equipped with lifts and door must be secured when in use
is safety only your resposibility?
FALSE, SAFETY IS EVERYONES RESPONSIBILITY