Employability Skills
Real Workplace Scenarios
Hard/Soft Skills
Business Communications
100

The ability to adapt to change

Adaptability or flexibility

100

Melanie has a coworker who has recently come from France, and her English is not that good. Whenever their team needs to present, they put the French translation on the bottom of the original paragraph. What employability skill is Melanie and her team showing?

Respect for Diversity

100

Maya is able to type 70 words a minute. Hard skill or soft skill?

Hard skill

100

When you use lateral communication, what is the position of the person you are talking to.

Someone on the same level/position as you. Ex. Colleagues, co-workers, classmates, ect.

200

Using your time efficiently

Time management

200

Jenny wants to put Cheerios in their cereal dispenser at work, but Michael wants to put Rice Crispies. They negotiate and decide that they will put Cheerios inside today and Rice Crispies tomorrow. What 2 employability skills did they show?

Negotiation and conflict resolution

200

Jessica is very good at working with others to solve problems at her school. Hard skill or soft skill?

Soft skill.

200

When you use external communication, what is the position of the person you are talking to?

Anyone outside of the company or organization. Ex. Customers, investors, suppliers, and the public.

300

What is the definition of critical thinking?

The analysis of available facts, evidence, and arguments in order to form a judgement.

300

A new software at Katarina's job just got introduced, so she learns it quickly and helps others adjust. What employability skill did Katarina show?

Adaptability

300

What hard skill is required to be a software engineer?

Coding

300

What are the 4 types of business communication?

Upward, downward, lateral, external

400

Which two answer choices best provide ways to show professionalism in the workplace?

A. Showing up to work late.                                       B. Dressing appropriately.                                         C. Missing deadlines.                                               D. High fiving your boss.                                          E. Having a positive attitude.

Having a positive attitude and dressing appropriately. 

400

What soft skill might a kindergarten teacher need to come up with good and entertaining things to do?

Creativity

400

What soft skill would you need to be a therapist?

Emotional Intelligence 

400

Explain upward communication.

The process in which employees provide feedback to their managers, or anyone above their position in the workplace. Ex. Principal, Boss, ect.

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