Management Fundamentals
This is the process of setting objectives and determining what should be done to accomplish them
What is planning?
This classical approach involves creating standardized work and proper working conditions to improve efficiency
What is scientific management?
This theory assumes employees dislike work and prefer to be led
What is theory X?
This term describes worldwide interdependence of resource flows and product markets
What is globalization?
This term describes differences among workers in gender, race, age, and other categories
What is workforce diversity?
These types of managers coordinate complex projects with task deadlines and people with many areas or expertise.
What are project managers?
Developed by Henri Fayol, these principles include division of labor and unity of command.
What are administrative principles?
This need is at the bottom of Maslow's hierarchy of needs
What is a physiological need?
Society expects organizations to uphold these high standards in decision-making and behavior
What are ethics?
This is the term for negative, irrational attitudes toward diverse populations.
What is prejudice?
This is the collective brainpower of a workforce used to create value in an organization
What is Intellectual Capital?
Max Weber advocated for this type of organization, characterized by clear hierarchies and formal rules
What is a bureaucratic organization?
This modern approach states that management practices must match situational demands
What is contingency thinking?
This concept is defined as meeting the needs of the present without compromising future generations.
What is sustainable development?
The act of denying full benefits of organizational membership to diverse groups is known as this.
What is discrimination?
They are the highest level executives in an organization like CEOS who are responsible for important decisions in an organization.
What are top managers?
This study, conducted in the 1920s, led to the discovery that workers perform better when they feel observed and valued
What are the Hawthorne Studies?
Mary Parker Follett believed organizations should function as this, where managers and workers collaborate
What is a community?
This framework promotes continuous improvement and customer satisfaction
What is Total Quality Management (TQM)?
The invisible barrier that prevents women and minorities from advancing in organizations is called this.
What is the glass ceiling effect?
The process of measuring performance and ensuring desired results is called this.
What is controlling?
This approach focuses on reducing a task to its most basic motions to improve performance
This theorist’s work suggested that adult personalities thrive when treated like responsible adults in the workplace
Who is Chris Argyris?
A business that transforms inputs into outputs while responding to environmental feedback is called this
What is an open system?
This type of worker is one whose mind and intellectual capital are critical assets to their employer
What is a knowledge worker?