This is defined as: organisation and coordination of company activities according to policies.
What is Management
This role defines goals, sets strategies and creates plans
What is: Planning
This Interpersonal role includes motivating employees...
What is: Leader
Name one action of positive decision makers...
What is: (Any 1)Decisive, offers solutions, distinguish between problems/opportunities, simplify situations
This involves businesses recognising they need to make positive impact on the community and environment...
What is CSR? Corporate Social Responsibility
This theory believes leadership is more important than traits...
This role includes evaluating activities according to the plan...
What is: Controlling
This Interpersonal Role involves networking with outsiders...
What is: Liaison
This graphical tool helps choose between several courses of action...
What is: Decision tree
These are principles that guide leaders' decision making and behaviour...
What is: Ethical Leadership?
This involves: (1) Establishing a clear vision, (2) sharing with others and (3) providing information to realise the vision.
What is: Leadership
Steve Jobs may be described as this type of Manager...
What is: Controlling
This Information Transfer role includes transmitting information outside the company
What is: Spokesperson
Name one action of negative decision makers...
what are: Turning simple situation into complex, irrelevant solutions, indecisive and focus on wrong problems
Blanchard and Peale suggest that managers ask themselves _______ questions in order to make ethical decisions
What is: Three questions
These theories realise that managers need to adapt their leadership style to the situation as it arises...
What is: Situational/Contingency
This role includes: directing and motivating staff, and resolving conflicts...
What is: Leading
This decision-making role looks for opportunities for growth and develops strategies...
What is: Entrepreneur
Name any two of the Seven Stages of Decision Making...
What are: (two) gathering info, defining problem, examining results, selecting alternative, consider results, identify alternatives and take necessary action
Ethical question #1: Is the decision/action _____? Does it comply with _____ law and company policy?
What is: legal, civil
These leadership styles include: buying work of employees with rewards and forming emotional bonds with employees
What are: Transactional/Transformational
This role includes working out all the details, such as what, where, when, and how...
This decision-making role plans and makes decisions...
Resource Allocator
Who said: "Decision making has been seen as a rational and logical process"?
Who is: Miller, 1999
Ethical question #2: Is the decision/action _______or_____ to everybody concerned?
What is: balanced or fair