Real World Workplace Scenarios
Business Communications
Vocabulary Terms
Email Etiquette
100

Is being a technical analyst a soft skill or hard skill?

 What is a hard skill

100

In a business meeting what is the communication like?

What is formal communication

100
What is self management?

What is the act of managing oneself and being responsible for your actions.


100

What are the four parts of an email?

What is the greeting, subject, body and, closing?

200

Is the following an example of a good work example or bad work example of using communication in a work enviorment;

- John saw that Amanda forgot to turn in one of her assignments, but John was scared to talk to her so, he just ignored it.

 What is a bad work example.

200

When having a casual conversation trying to talk to someone what type of questions should you ask?

What is open ended questions

200

What is a worth ethic?

What is having an attitude of determination and dedication toward one's job

200

What is something you should do before sending an email after writing it?

What is proofreading

300

A good work example consist of good time management skills... 

What is getting assignments turned in on time, only piling things on to your plate what you have time for, etc.

* Also up for teacher interpretation* 

300

When talking to someone what is one thing you shouldn't due and why?

What is putting away your phone because its rude and signals you don't want to talk to them.

300

What is critical thinking?

What is being able to think clearly and quickly in times of chaos.

300

What are ways to stay organized in an email?

What is using short paragraphs or bullet points.

400

The following example represents what employability skill? What type of skill is this employability skill (soft or hard)

 - Stacy had to work in a group in order to complete her assignment, while working in her group Stacy made sure everyone knew wat they were doing, everyone had a say in what was happening, and that nobody felt like they were being talked over or left

What is Teamwork a soft skill


400

What is one way to show others you are actively listening.

What is body language; eye contact, open body language, body facing person.

400

What is networking?

What is the exchange of information among individuals, groups, or institutions to benefit yourself and/or others.

400

Why should you end and start your email with a greeting?

What is to be polite

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