Personal attributes that enhance an individual's interactions, career prospects and job performance.
What is soft skills?
100
Moral principles that govern a person's or group's behavior.
What are ethics?
100
1. Analyze
2. Anticipate
2. Adapt
What are the components of the prewriting stage?
100
Beginning with the main idea following the details
What is the direct strategy approach?
100
"She told me that this couldn't" is an example of...
What is a fragment?
200
The knowledge, skills, and personal attributes needed to live and work in a diverse world.
What are intercultural skills?
200
A widely held but fixed and oversimplified image or idea of a particular type of person or thing.
What is a stereotype?
200
1. Research
2. Organization
3. Revising
What are the components of the writing phase?
200
Beginning with the details and ending with the main idea?
What is the indirect strategy approach?
200
1. Grouping
2. Strategizing
What is the organizing process?
300
The cultural value of relationships, collectivism and intuition.
What is a high-context culture?
300
Evaluation of other cultures according to preconceptions originating in the standards and customs of one's own culture.
What is ethnocentrism?
300
1. Clarity
2. Conciseness
3. Tone
4. Readability
What are the components of the revising phase?
300
Surveys, interviews and brainstorming
What are informal research methods?
300
Direct, clear and concise sentences is an example of using?
What is the active-voice?
400
Physical, psychological, language, non-verbal distractions, Thought speed, faking attention, grandstanding
What are barriers to effective listening?
400
The sender has an idea, encodes the idea in a message, the message travels over a channel, the receiver decodes the message, feedback travels back to the sender.
What is the communication process?
400
Conversational/professional language, expressing yourself positively, being courteous, bias-free language, plain language and familiar words.
What are skillful writing techniques?
400
access information electronically, search manually, go to the source
What are formal research methods?
400
The systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions.
What is research?
500
The cultural value of: logic, independence and action-orientation.
What is a low-context cultural value?
500
Context, individualism, formality, communication style, time orientation.
What are the dimensions of culture?
500
Identifying the appropriate language, tone, and channel for your message