POLC
What is Planning?
setting goals for an organization and detailed courses of actions to reach those goals
What is efficiency?
is a measure of how well or productively resources are used to achieve a goal
What type of manger is a CEO
top manager
what are the 3 categories of manager roles?
informational, interpersonal, and decisional
Conceptual, human, and technical
What is leading?
empowering individuals and teams to work together to achieve organizational goals
What is effectiveness?
is a measure of the appropriateness of the goals an organization is pursuing
Give a example of a middle manager
directors, supervisor, or senior director
What 3 roles follow under informational management?
monitor, disseminator, and spokesperson
what skill set correlates with soft skills?
human
What is organization?
structuring working relationships in a way that allows members to best achieve goal
What is another name for the 80/20 rule?
pareto principle
what type of manger is responsible for day to day operations
first line
what role is considered a role model?
figurehead
what skill set correlates with hard skills?
technical
evaluating whether the goals of the plan are being met and taking action as needed
What are the 4 states of efficiency and effectiveness?
1. High efficiency and effectiveness, 2.low efficiency and effectiveness,3.high efficiency low effectives, 4.low efficiency high effectiveness.
What level of management is responsible for all departments
top
What does an entrepreneur do?
decide new products to initiate
what skill set is considered to be the top level?
conceptual
What are the three steps to the planning process?
Goal setting , Action planning, Allocating resources
improves time management, better use of resources, and effective leadership
what is the main role of the middle manager?
supervise first line managers
What role puts out fires?
disturbance handler
What cluster requires people skills?
human