What are employability skills?
The transferable skills needed by an individual to make them ”'employable”
What is Assertive communication?
(It is an ability to speak up for ourselves in a way that is honest and respectful)
What are the the 4 types of business communication
(Upward Communication, Downward Communication, Lateral Communication, External Communication)
What is the first part of a business letter?
(It would be the header which contains the return address with the date.)
Define Communication
(A process through which you send messages to and receive messages from others. "talking/ Body language/ Technology/ Visual" An exchange of information.)
What is passive communication?
(Passive communication is avoiding saying what one person thinks or feels about something.)
What is oral communication
( face-to-face discussion, telephone conversations, and formal presentations and speeches)
What are some you could say in the body of the letter?
(You could ask for a request or a problem you have in the body of the letter.)
What employability skill describes this definition, “the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well”?
(It would be Professionalism)
What are the 4 styles of communication?
(Passive, Passive- aggressive. Aggressive, and assertive.)
What is one barrier to business communication?
(One barrier to business communication would be attitude because sometimes when people are talking about sales and then you get mad because you stubbed your toe and you use that anger on them which would be a barrier.)
What is a business letter?
(Professional communication sent from one business or organization to another or to an individual.)
Are Employability skills needed in the workplace and if so why?
(Yes because Employability skills support both landing in a job and doing well in it)
What would be an example of aggressive communication in a house?
(Amy goes to turn on the light but then goes to the bathroom and when she comes back Jackie yells at her by saying” TURN OFF THE DANG LIGHT’’
What's the difference between intrapersonal and interpersonal communication?
Intrapersonal communication is the process of understanding information within oneself and Interpersonal communication is the exchange of thoughts, feelings, and beliefs between two or more people to better
What are all the parts of a business letter in order?
(Header, inside address, salutation, body of the letter, closing, and the signature)