Chapter 1
Interpersonal Communication is ...
What is communication between 2 individuals
In the context of symptoms of public speaking apprehension, the sentence “I am going to make a fool of myself” is an example of _____.
What is negative self talk
_____ is the process of receiving, attending to, constructing meaning from, and responding to spoken or nonverbal messages.
What is listening
________is assuming all members of a group have similar knowledge, behaviors, or beliefs simply because they belong to that group.
Stereotyping
An effective ________ plan will contain ways to make an audience perceive a speaker as personable.
audience adaptation
Public speaking is a liberal art because...
public speaking knowledge and skills are fundamental to participating effectively in a democratic society.
The anticipation phase is...
the level of anxiety you experience before a speech
When a doctor is explaining test results, we are most likely to engage in ______ listening.
What is discriminative
_____ is an uncritical, nonevaluative process of generating associated ideas.
What is brainstorming
As a speaker, our goal is to identify and highlight _____, a sense of shared knowledge, attitudes, experiences, and philosophies.
What is common ground
_____ is passing off the ideas, words, or created works of another as one’s own by failing to credit the source.
What is Plagiarism
In the context of public speaking apprehension resulting from past experiences, _____ is learning by observing and then imitating those you admire or are close to.
What is modeling
When you listen to your roommate complain about how hard her organic chemistry class is in order to support her emotionally, you are engaging in _____.
What is empathic listening
The audience analysis question “What percentage of audience comes from high-, middle-, or low-income families?” gathers information on the _____ of the audience.
socioeconomic status
In the context of delivering a speech, rhetorical questions:
stimulate a mental response.
____ are participants who interpret messages sent by others
What are receivers
What is true of communication orientation?
It reduces PSA
What is something true of passive listeners?
They listen but are disinterested
In the context of data-gathering methods, which of the following is true of open-ended items?
They encourage respondents to elaborate on their opinions.
In the context of demonstrating relevance in a speech, _____ refers to showing how information is useful now or in the near future.
What is timliness
_____ is the composite of the speaker, the audience, and the occasion...
What is the rhetorical situation
What is a step in cognitive restructuring?
What is replacing negative self talk with positive self talk
In the context of active listening, understanding is...
What is accurately interpreting a message
An effective specific speech goal statement must:
What is contain one idea
In the context of delivering speeches, _____ is the audience’s perception of a speaker as trustworthy and knowledgeable about the topic.
What is credibility