week 2
what do you need to incorporate to be a competent comminicator
knowledge,attitude,and skills
what are the 3 types of perceptions
Sensory, selective, and personal
Language spoken and heard.
what is nonverbal communication
A system of symbolic behaviors that includes communication without words
what are some factors that affect the listening process
Noise, Barriers, and Memory
what is communication
the process of creating and exchanging meaning through symbolic interaction.
What is intrapersonal communication?
A form of self talk or inner speech
what is power language
a tool for enhancing your image as a communicator
What are the types of nonverbal communication?
Voice, Bodytalk, Environmental Cues
What are the steps of the listening process?
Acquiring, attending, understanding and responding.
What are some of the purposes that organizations form?
Identity, Unity, and Preservation.
What are the factors that influence personal perception
Values, Beliefs, Culture, Bias, Prejudice, Expectations, Attitudes, Knowledge, and Communication skills
What are the 5 levels of language
Formal, Technical, Standard, Informal, Ungrammatical
What are the characteristics of nonverbal communication?
subconsious, contextual, ambiguous, and cultural.
Define listening
the physical and psychological process that involves acquiring, assigning, meaning, and responding to symbolic messages from others
what are the 5 levels of communication
intrapersonal,interpersonal, small group,one-to-group-speaker,and mass
What is the difference between sensory and selective perception?
Sensory perception is the physical process of taking in data through the 5 senses, and selective perception is the mental process of choosing which data or stimuli to focus on from all that's available to you from any given time.
What are the Characteristics of Oral language
Vocabulary, Structure, Grammar, Sound, Diction, Enunciation, Dialect
What are all of the types of environmental cues?
space and distance, territory, touch, time, artifacts, color, fragrance, and odor.
what are the characteristics of listening
Active, Passive, and Impatient Listening
what are the 7 elements of culture
Structure, systems, values and beliefs, goals, environment, traditions, heroes
What are the dimensions of self
Real, Ideal, Percieved, Public, Private, Proffesional, Social, Intellectual, Emotional, Physical and Artistic
What are the characteristics of Power Language
Clarity, Courtesy and tact ,ownership of thoughts and feelings, inclusion of others, vividness and imagery, Appropriate usage
Name the distance for the space and distance type of environmental cue.
intimate space - 18 in
personal distance - 18 in to 4ft
social distance - 4ft to 12ft
public distance - 12ft to 25 ft
What are the kinds of listening
Critical, Deliberate, Empathetic, and appreciative.