Communication Basics
What is the process of sending and receiving messages?
Communication
What type of speech teaches or gives information to an audience?
Informative speech
Who is the person that gives the message?
Sender
What is communication using spoken words or written?
Verbal Communication
What is the ability to take in or receive sound?
Hearing
What is the fear of public speaking called?
Communication apprehension
What type of speech tries to convince an audience?
Persuasive Speech
Who is the person the message is sent to?
Receiver
What is communication without words, such as body language?
Nonverbal Communication
What means paying attention and focusing on what is being said?
Listening
What type of language is proper and commonly used with adults or in the workplace?
Formal language
What type of speech has little to no preparation and no notes?
Impromptu
What is the response from the receiver called?
Feedback
What is how high or low someones voice is called?
Pitch
What type of listening is listening for enjoyment?
Appreciative listening
What means to help others change their minds or actions?
Persuade
What type of speech is practiced and delivered with a few notes?
Extemporaneous
What is the way a message is sent called?
Channel
What is the distance between the sender and receiver called?
Proxemics
What type of listening involves evaluating or judging what you hear?
Critical Listening
What means to make someone aware of something?
Inform
What type of speech is completely written out and read word for word?
Manuscript
What are things that stop or hinder communication called?
Barriers
What is communication through touch called?
Haptics
What type of listening is used to help someone by understanding their feelings?
Emphatic Listening