Employability Skills
Business Communications
Types of Communication
Email Etiquette/ Business Letter
100

A person who has a duty to complete in the workplace-

Responsibility

100

The exchange of thoughts and information

communication

100

Communication without words

Non verbal communication

100

The greeting to the reader

salutation

200

How well a person does their job

Professional

200

Online communication and/or with websites

social media

200

The use of sentences and words to exchange information

written communication

200

Includes your complete address and the full date

heading

300

The work of someone who has great manners at a workplace

Work ethic

300

A informal letter with an organization

Memo

300

The use of spoken words to exchange ideas and information

Verbal communication

300

One line below the paragraph of the comma below by a comma

Closing

400

Giving someone with a higher authority or fellow employee formal communication

Respect

400

Specialized software programs that provide access via mobile devices

Application

400

A type of communication that involves pictorial, graphic, and videos

Visual communication

400

Always handwritten: after closing, skip two lines and put name

Signature

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