Employability skills
Email Etiquette/ Business Letter
Styles of communication
Hard skills/soft skills
100

Name an Employability skill.

should have said one of these. Communication, Leadership, Problem solving, Negotiation, Creativity, Teamwork, and Critical thinking

100

Should you use slang or profanity in your business letter?

No

100

Name all the style of communication

passive, aggressive, assertive, and passive-agressive.

100

Is communication hard skill, or soft skill?

Soft skill

200

“When to support.” Which employability skill does it belong to?

Teamwork.

200

 What is it called when you put your full name after the complimentary closing?

Signature

200

What is assertive communication?

expressing your point of view in a way that is clear and direct, while still respecting others.

200

What are hard skills?

technical abilities and knowledge that you gain through training, practice and education.

300

What is Teamwork?

Teamwork is working together, and supporting others.

300

What is the sender's address called?

Heading.

300

What is passive communication?

someone avoids expressing their opinions, needs, or values.

300

What are soft skills?

non-technical skills that describe how you work and interact with others.

400

What is problem solving?

Problem solving is to solve an issue.

400

What is the greeting of a business letter called?

Salutation.

400

What is passive-aggressive communication?

Appearing passive on the surface, but subtly acting out anger.

400

What emotional Intelligence?

the ability to manage both your own emotions and understand the emotions of people around you.

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