Job and Skills
What is knowledge, skills, abilities and other characteristics?
What is Maslow's hierarchy of needs?
A quality or an attribute that employers are allowed to consider when making decisions on the hiring and retention of employees—
What is Bona fide occupational qualification [BFOQ]?
Kurt Lewin (1951) proposed this model, involving three stages in the process of changing an organization.
What is Unfreezing, in which individuals become aware of values and beliefs they hold
Changing, in which individuals adopt new values, beliefs, and attitudes
Refreezing, which is the stabilization of the new attitudes and values
Relatively stable feelings or beliefs that are directed toward specific persons, groups, ideas, jobs, or other objects.
What are attitudes?
A place where organizations might send applicants for further testing of their KSAOs.
What is an assessment center?
Leadership theory that attempted to show that leaders possessed certain characteristics that nonleaders did not.
What is the trait approach?
Type of discrimination in which the plaintiff attempts to show that the employer actually treated the plaintiff differently from majority applicants or employees; intentional discrimination.
What is adverse (or disparate) treatment?
Organizational change characterized as infrequent, discontinuous, and intentional; often launched with fanfare, with senior leaders clearly articulating pathways to change and disseminating information about the process and desired end state.
What is episodic change?
Information related to specific facets or elements of job satisfaction.
What is facet satisfaction?
A document that outlines the primary duties, requirements, responsibilities, and skills of a particular job.
What is a job description?
Leadership theory that examines the types of power wielded by leaders.
What is Power Approach?
Type of discrimination that acknowledges the employer may not have intended to discriminate against a plaintiff, but an employer practice did have an adverse impact on the group to which the plaintiff belongs.
What is Adverse Impact?
Ongoing, evolving, and cumulative organizational change characterized by small, continuous adjustments, created simultaneously across units, that add up to substantial change.
What is continuous change?
A positive work-related state of mind that includes high levels of energy, enthusiasm, and identification with one’s work.
An assessment that examines one's traits.
Like the Ohio State studies, the Michigan group identified two types of behavior as an important part of a leader's activities.
Witness in a lawsuit who is permitted to voice opinions about organizational practices.
What is an expert witness?
Method that focuses on reducing waste in every form, including overproduction, lengthy waiting times for materials, excessive transportation costs, unnecessary stock, and defective products.
A change in behavior or attitudes that was the simple result of increased attention.
What is the Hawthorne effect?
A quality or an attribute that employers are allowed to consider when making decisions on the hiring and retention of employees.
What is Bona fide occupational qualification (BFOQ)?
Leadership theories developed by historians who examined the life of a respected leader for clues leading to that person’s greatness; often focused on a galvanizing experience or an admirable trait (persistence, optimism, or intelligence) that a leader possesses to a singular degree.
What is great man theories?
Process in which lawyers are given access to potential witnesses who will be called by the other side, as well as any documents relevant to the complaints.
What is discovery?
Action-oriented approach providing techniques that work to help a client organization grow or change.
What is organizational development?
Satisfaction that derives from aspects central, or intrinsic, to the job itself, such as responsibility.
What is intrinsic satisfaction?