16/17
Which of the following is the most common approach to continuous improvement and operational change?
Shewart cycle
What techniques should not be used to help train team members in hazard reporting and analysis?
Using an incident or accident that occurred, demanding why those involved accepted the risk and why their calculation failed to address the problem before hand, in front of peers.
According to the ICAO Safety Management Manual, Safety Promotion training should include which of the following?
Accountable executive and senior managers who may not be actively engaged in the implementation of SMS, Policy, roles, and responsibilities, and SMS principles to help illustrate the importance of reporting incidents
mandatory
Safety news letters are best described as providing safety information in the following way
unidirectional techniques that should be friendly in tone and focus on safety, but can also have other helpful information
Safety promotion is often referred to as the ___pillar of SMS.
fourth
According to Safety Promotion doctrine, what is safety communication defined as?
The manner by which management disseminates vital safety information throughout an organization in an appropriate and well-defined approach
Root cause analysis will enable and organization to do all of the following except for which answer option?
Provide useful information for predicting future performance of a process
How are bidirectional communicational and unidirectional communication relevant to SMS in UAS operations?
bidirectional communication ensures that safety information relevant to the organization is expressed from management and to manage. unidirectional communication relates to the traditional expectations that management gives information and the crest of organization receives organization
Why is a positive safety culture important?
all of these answers
Change management is important, because ___?
any changes made to the system should be considered a hazard and must be assessed for how that change represents a risk
An SMS manual must be ___
provided to all members of the organization and kept up to date and approved by the organization, with any major changes/updates highlighted, available in hardcopy and/or digital copy
Root causes of operational risks are always located in which of the following?
Safety promotion is a ___
systematic way to provide safety knowledge throughout your organization in support of developing a safety culture
all of these answers
Which of the following root cause analysis tools is the easiest to use, but may provide the least insight into the system design deficiencies?
Five-Why technique
Which of the following is the most important source of safety data to you as a new safety practitioner ?
a combination of reactive and proactive sources
The management of operational and organization change is a function of Safety Assurance . Change management activities within the SMS are principally concerned with which of the following?
incremental change
conduct root cause analysis of significant hazard reports or audit findings that represents elevated operational risk .
Which of the following is an incorrect characteristics of a Safety Management System (SMS)?
Once an SMS is fully implemented, there will be no need to maintain the capability of reactive data collection activities, because the organization has evolved to proactive and predictive safety methods
Which of the following is not a characteristic of internal evaluation?
Internal evaluation is often referred to as quality control
conduct root cause analysis of significant hazard reports or audit findings that represent elevated operational risk
Which of the following is not a characteristic of a voluntary reporting system?
a reporting culture is not a characteristic of the safety management system
Which of the following is not an objective of safety insurance ?
achieve continual improvement of operational procedures for efficiency and effectiveness
internal audits are typically performed by which of the following
the operating department or process owner that owns the technical activities