2.1
2.2
2.3
2.4
2.5
100

major international events

Mega events

100

a symbol or design used by an organization to identify itself

Logo

100

a short, written plan, such as an itinerary

Concept plan

100

the rate at which money is moved in and out of a business

Cash flow

100

a prediction of what might happen

Forecast

200

 a list of points to be discussed at a meeting

Agenda

200

a short sentence or phrase linked to an organization

Motto

200

a schedule of events given to customers, including dates and times for each destination or activity

Itinerary

200

a list of books, journals and websites used during research

Bibliography

200

a form of paper payment that a payer signs and the payee presents to a bank

Cheque

300

written notes that record the discussions that took place at a meeting

Minutes

300

 an investigation to assess whether a project will be a success or failure

Feasibility study

300

 a person who represents an organization, for example, when attending a conference

Delegate

300

an event management planning calendar, identifying tasks to be undertaken by whom and when

Gantt chart

300

a document showing a description of, and the quantity of, goods sent, included in the parcel

Delivery note

400

received from people unable to attend the meeting. This is written in the minutes.

Apologies

400

evaluation of potential risks such as injury, loss or danger that may be encountered during an event

Risk assessment

400

 a person filling in a questionnaire or taking part in a survey (i.e. the person responding to the questions)

Respondent

400

a substitute plan that is put into place if something goes wrong with the original event

Contingency plan

400

the four main factors that influence a customer's purchasing decision. Also known as the 4Ps, the marking mix refers to product, price, place and promotion

Marketing mix

500

done for a special or immediate purpose

Ad hoc

500

 a way of supporting an event by providing products/services or money in return for advertising

Sponsorship

500

 an analysis based on assessing Strengths, Weaknesses, Opportunities and Threats

SWOT analysis

500

the practice of trying to trick people into giving away their passwords and bank account details by sending them an email or text pretending to be from their bank or another well-known company

Phishing

500

: a document that requests payment for goods or services provided. It contains the supplier's name and address, VAT (sales tax) registration number if applicable, date of invoice, invoice number, tax point/date, payment terms (for example, to be paid within 28 days) and payment methods

Invoice

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