It's
A _________ presentation should be used to sell a product.
A. Persuasive
B. Informative
C. Motivational
D. Individual
A. Persuasive
_________ listening can also be called pseudo listening.
A. Deep
B. Partial
C. False
D. Evaluative
C. False
What is the process of planning, pricing, promoting, selling and distributing goods or services which help to satisfy a market’s needs and wants?
Marketing
What is act of analyzing, evaluating or judging?
Criticism
Which government agency enforces laws concerning workplace discrimination?
A. Commission on Civil Rights
B. Access Board
C. Securities and Exchange Commission
D. Equal Employment Opportunity Commission
D. Equal Employment Opportunity Commission
James recently learned he was not promoted because the company wanted a
younger person to lead the group. This is an example of ________ discrimination.
A. Gender
B. Race
C. Age
D. Ethnicity
C. Age
In professional communication a ________ is best for a short message.
A. Memo
B. Report
C. Proposal
D. Case study
A. Memo
What is used to enhance, participate and understand a relationship?
Empathetic Listening
Which type of degree is offered by community and junior colleges?
A. Associate degree
B. Master’s degree
C. Bachelor’s degree
D. Doctoral degree
A. Associate degree
Taylor has a career in construction. When she applies for a job with a new
construction company, the hiring manager who looked at her résumé calls her to
schedule an interview, but does not hire her after learning she is a woman. This is
an example of which of the following?
A. Lifestyle adjustment and work-life balance
B. Economic impact
C. Stereotyping and discrimination
D. Poor working conditions
C. Stereotyping and discrimination
Which type of listening should be used when listening to a poem?
A. Empathetic
B. Evaluative
C. Deep
D. Appreciative
D. Appreciative
Which term is NOT part of the 4 Ps of marketing?
A. Product
B. Price
C. Promotion
D. Publication
D. Publication
What is listening to another person with the best of intent but then becoming distracted?
Partial Listening
Which of the following is the term used to describe activities falling outside of the
normal, required curriculum of school?
A. Extraneous activities
B. Extracurricular activities
C. Supplementary activities
D. Copious activities
B. Extracurricular activities
Emotional, mental and physical exhaustion caused by overloading is known as
which of the following?
A. Burnout
B. Crash
C. Breakpoint
D. Contusion
A. Burnout
Which of the following is NOT a part of a report?
A. Terms of reference
B. Conclusions
C. Introduction
D. Findings
C. Introduction
Which of the following is NOT a skill needed in public relations?
A. Writing
B. Selling
C. Researching
D. Planning
B. Selling
What is postures, facial gestures and expressions sometimes done unintentionally?
Nonverbal Communication
Which of the following is NOT one of the provided tips for building good
relationships with mentors?
A. Set aside time to evaluate what you have learned from the
relationship
B. Develop idealistic expectations for the relationship
C. Express your gratitude to have the relationship
D. Get to know one another
B. Develop idealistic expectations for the relationship
Which of the following does NOT affect the economy?
A. Generational changes
B. Natural disasters
C. Monetary factors
D. Work-life balance
D. Work-life balance
In _______, the United States passed legislation prohibiting employers to
discriminate against a person based on the grounds of race, religion, gender or
ethnicity.
A. 2002
B. 1946
C. 1964
D. 1984
C. 1964
Which of the following is NOT a field of external communication?
A. Public relations
B. Media relations
C. Advertising
D. Interviews
D. Interviews
What is generally accepted behaviors or manners required in social relations, a profession or in life?
Etiquette
Which of the following is a type of financial support option mentioned in the
segment?
A. Bonus
B. Grant
C. Compensation
D. Rebate
B. Grant
Which of the following is NOT a Career Cluster as listed in the segment?
A. Finance
B. Athletics
C. Health Science
D. Manufacturing
B. Athletics