State accurately what the key term means.
Define
Explain the difference between internal recruitment and external recruitment.
Internal recruitment occurs when a business decides to appoint someone already employed within the business to a vacancy whereas external recruitment is used to find suitable applicants from outside the business.
Define ‘terms of notice’ as an employer expectation.
Terms of notice refers to the notice that an employer would expect that the departing employee give them of his or her intention to leave the business.
List the Act that deal with equal employment opportunity (EEO) in Victoria.
The Victorian Equal Opportunity Act 2010
Identify two reasons why a business might seek to recruit workers from overseas.
Businesses might seek to employ someone from overseas because of their superior qualifications, because they have relevant experience that is better than local applicants, or because they have local knowledge of a country that the business may be looking to export its products or services to.
Provide reasons why your idea is good.
Justify
Describe at two different employment arrangements that can exist between the employer and employee.
full-time permanent employment —this means that the employee works between 35–8 hours a week. They are entitled to a set of 10 National Employment standards. Mostly they are employed under awards, and sometimes individual agreements.
part-time permanent employment
full-time fixed-term contract
part-time fixed-term contract
casual employment.
Give an example of what you would consider to be a basic condition of employment and an example of a condition that a business is not obligated to give to its employees but may do so.
Basic conditions include:
clearly specified hours of work
leave entitlements
public holiday entitlements
redundancy pay if employment is terminated.
Unpaid paternity leave for male employees is an example of a condition that goes beyond the basic conditions.
Outline two purposes of an induction program.
How can an employer be socially responsible during the recruitment and selection process?
Every applicant be given a fair hearing and honest feedback, and that principles of affirmative action and workplace diversity be applied.
Provide similarities and differences between the key ideas.
Comapre
Outline the disadvantages that may result from a poor selection process.
induction and training can take longer as the person may not have the right skills
high costs associated with terminating the employment of an unsuitable appointee
accidents and poor-quality customer service if poorly trained staff are selected.
What other types of monetary rewards can be given to an employee over and above the base wage?
bonuses
commissions
allowances
use of equipment such as a company car, laptop computer or mobile devices (such as a mobile phone or PDA)
paid services such as childcare or health insurance
Explain three different techniques that can help to make the induction process a success.
Making use of audio–visual presentations.
Using examples to explain important processes.
Providing hands-on training where necessary, under the supervision of experienced staff.
Appointing someone as a ‘buddy’ to help the new employee acclimatise will help the induction process.
Why is employee empowerment important in the workplace today?
Employee empowerment recognises the need for employees to be more involved in the decision-making processes within a business. It acknowledges that employees can take responsibility for their own actions and can initiate tasks without being ordered to. Empowering employees can increase motivation and productivity.
Provide a clear, detailed & understandable meaning of the key idea & give reason why it is good or give reason why it is bad.
Examine
Outline two advantages of using an employment agency to carry out the recruitment and selection of new staff.
Recruitment and selection can be time-consuming and take a small business owner away from the core activities of running the business.
Recruitment agencies have greater expertise at selection and interview processes.
Agencies often have very good candidates already on their books and so can save time in the process.
Most agencies only carry out the initial advertising and screening process, while still leaving the final choice of applicants to the employer.
Recruitment agencies often specialise in particular types of industries or employment and so can find the appropriately trained and experienced person more efficiently.
Identify two provisions that might be included in an employment contract.
the title or classification of the position the employee is filling
a start date
the name of the immediate supervisor
the hours of work
rates of pay
superannuation arrangements
How does EEO affect the recruitment and selection process?
When devising a job advertisement, the employer has to be careful not to use any wording that could be seen as excluding any person or group from applying for that position.
During the interview process, it is illegal to ask for information which could be used to discriminate against the applicant.
What is ‘offshoring’? Why do some Australian companies engage in this practice?
‘Offshoring’ is moving part of a business offshore to neighbouring countries to take advantage of lower wage costs in those countries.
Explain key features of the main point, theory or context. Specify how it may impact the given scenario/case study.
Analyse
Explain why it might be more cost-effective to retrain existing employees in new technology than to simply replace them with more qualified staff.
existing staff may have entitlements to annual and long service that would need to be paid out
advertising and filling job vacancies can be a lengthy, time-consuming and expensive process
induction and training of new staff in the processes, culture and daily operations of the business is also expensive and time-consuming.
Explain the difference between an Award and an enterprise agreement.
An Award is a legally binding agreement that sets out the minimum wages and conditions for a group of employees, while an enterprise agreement is an agreement that has been directly negotiated between an employer and the employees of a business or enterprise and must have better conditions than an Award.
Outline the key function of Victorian Equal Opportunity and Human Rights Commission.
Its role is to inform and educate the public on equal opportunity and human rights issues as well as to receive complaints and resolve disputes under the Act.