Communication Basics
Name one example of verbal communication.
What is speaking or talking?
What is one technological tool businesses use for communication?
What is social media, websites, or email?
Ethical behavior means doing what is ______.
What is right?
Which law protects people from discrimination based on race, religion, or gender?
What is Title VII of the Civil Rights Act of 1964?
What does the term culture refer to?
What is beliefs, traditions, and practices of a group?
What type of communication uses body language, facial expressions, and gestures?
What is nonverbal communication?
Which technology allows a business to send messages to large groups quickly?
What is a listserv?
Social responsibility means a business considers its impact on ______.
What is the community or society?
The ADA protects people with ________.
What are disabilities?
Why is cultural awareness important in global businesses?
What is it prevents misunderstandings and improves communication?
What is one professional guideline for writing an email?
What is use proper names, clear subject lines, or correct grammar?
VR (virtual reality) and AI are examples of what?
What are emerging technologies?
Give one example of ethical business behavior.
What is honesty, fairness, or respecting customers?
Child labor laws protect minors by limiting what?
What is their working hours and job types?
Give one example of a cultural difference that might affect business.
What is communication style, greeting style, or business etiquette?
Which communication format requires tone of voice to be professional because the listener cannot see your expressions?
What is phone communication?
How can social media increase a business’s effectiveness?
What is it promotes products, reaches customers, or shares updates quickly?
Why is it important for businesses to act ethically?
What is it builds reputation, trust, and customer loyalty?
Right-to-work laws relate to ___________________.
What is whether workers must join a union to keep a job?
Why do businesses need to respect social and cultural differences?
What is it builds better relationships and helps avoid conflict?
Explain why professional communication matters in the workplace.
Explain why professional communication matters in the workplace.
Explain one way AI can enhance business communication.
What is chatbots, automated responses, data analysis, or translation tools?
Name one socially responsible practice a new business could implement.
What is recycling, community service, fair treatment of employees, etc.?
Explain how ethics and law are related in the workplace.
: What is laws set minimum standards, while ethics guide behavior beyond laws?
Name one ethical or legal difference between U.S. businesses and international businesses.
Answers vary (e.g., privacy laws, labor laws, business hours, negotiation style).