Vocab
What is verbal communication?
The use of words to convey a message
what is written communication ?
Any type of interaction that makes use of the written word
what is adaptability ?
the quality of being able to adjust to new conditions
what is a vegetarian ?
doesn't eat meat
what should your restaurant or hotel have to enter the building or go to upper levels of a building if a person is in a wheelchair ?
ramp and elevator
What is non-verbal communication
Conveying information without the use of words
what is multitask
Dealing with more than one task at the same time
what is your favorite food?
players choice
what is a vegan ?
does not eat anything that comes from an animal
what should be provided in menus to accomodate people who are blind ?
brail menus
what is open-ended questions ?
can not be answered with a yes or a no, an explained answer
what is ADA ? (americans with disabilities act)?
prohibits discrimination against people with disabilities
what is accommodation ?
Something supplied to satisfy a need
what is a carnivore ?
only eats meat
what is body language ?
how you carry yourself / communicating by using body . Example : sitting up straight, smiling, using hands to speak
what is a food intolerance?
Occurs when a person has difficulty digesting a particular food leading to physical symptoms
what is a food allergy ?
An immune system reactions that occurs after eating a certain food
what is empathy ?
the ability to understand and share the feelings of another
what is a pescitarian
only eats fish
What is FOH and BOH
what is a job example FOH and BOH?
front of house , back of house
server, cook
what is pontificate?
giving your opinion without caring about others, comes off as annoying
what is accessibility ?
The quality of being easy to approach, reach, enter, speak with, use, or understand
what are ethics ?
moral principles that govern a person’s behavior or the conducting of an activity
what is a herbivore ?
only eats plants
what is instant gratification ?
satisfied or fulfilled immediately