Command Terms
This task word requires you to point out similarities and differences of a term.
Compare
What is unlimited liability?
This means that a sole trader has full responsibility for their business legally and financially.
Name the 3 key elements of operations management
Inputs, Processes, Outputs
Name the 3 key elements of operations management
Inputs, Processes, Outputs
This task word requires you to provide characteristics, features and qualities of a given concept.
Describe
Identify one interest of employees as a stakeholder in a business.
response could include: Job security, fair wages, safe working conditions, or career development.
List one difference between the operations in a manufacturing business and a service business
varies
This strategy encourages the entire business to strive for improvements in quality of each element of the operations system; inputs, processes, and outputs.
What is this strategy for quality called?
Total Quality Management
What do you need to include in an evaluate question?
Strengths, Weaknesses, justification/ personal opinion statement
The triple bottom line is often referred to as the three Ps in CSR.What are these 3Ps?
Profit. Planet. People
Locke and Latham
Name one technological strategy we explored in this AOS to improve both the efficiency and effectiveness of operations
Automated production line, CAM, CAD, Robotics, Online services, Artifical Intelligence
This task word requires you to point out advantages and disadvantages
Discuss
Name a management style that features two-way communication between management and employees, and decentralised control, with almost all decisions being made by the business’s employees.
Laissez-faire management style
Name 3 levels of needs in Maslow’s Hierarcy of Needs
Physiological needs, Safety needs, Love & Belonging, Self-esteem, Self Actualisation
This is a materials planning tool that predicts customer demand for an upcoming period using past data and market trends. What is this called?
Forecasting
The 3 different elements you need to look for when reading a question
T.C.L.: Task Word, Content word, Limitation words
Business X has an open workspace layout. This provides employees with the opportunity for open communication and collaboration when creating quality products for customers.
Is this an example of official OR real corporate culture?
Real Corporate Culture
This is a legal document that outlines wages and conditions of employment and is negotiated between employees and employers, or their representatives. What is this?
Name any 2 lean management strategies we explored in U3 AOS 3
Pull, Takt, One-Piece flow, Zero Defects