Interpretation of Financial Statements
Ratio Analysis
Human Resources
Interpretation of Key Factors in Change
Contingency Planning
100

 The financial statement that shows a business’s assets, liabilities, and equity.


A: What is the balance sheet (or statement of financial position)?

100

This profitability ratio is calculated as (Net profit ÷ Revenue) × 100.


A: What is net profit margin?pg 141


100

 The percentage of employees leaving an organisation in a given time period.


A: What is labour turnover?

100

'the way things are done around here'

What is organizational culture?163

100

A contingency plan prepares a business for these unexpected events.

What are crises (or emergencies)?169

200

The amount of money that is left over after all expenses, including taxation, have been deducted from the revenue. 



A: What is net profit pg 133

200

This ratio measures how easily a firm can pay short-term debts.


A: What is the current ratio (or liquidity ratio)?pg 143

200

the number of staff who are absent divided by the number of staff employed.

What is Rate of absenteeism? pg 153

200

the state of being unable to pay the money owed by a person or company, on time

What is insolvency?166

200

A contingency plan that considers strikes, natural disasters, or IT failures is known as what type of plan?

What is a crisis management/risk mitigation plan?172

300

the gross profit minus selling and administrative costs. 


A: What is operating profit? Pg 133

300

The gearing ratio measures the proportion of finance coming from this source.


A: What is debt (or borrowed capital)?

300

The number of employees who remain in a business over a given time.

A: What is labor retention?157

300

new leadership bring about change with the purpose of improving business performance

What is transformative leadership?166

300

identifying current employees who have the potential to play key roles in the future and helping them develop their skills.

What is succession planning?173

400

Non-current assets are expected to be used for more than this length of time.



A: What is one year?

400

this is a severe test of liquidity.

A: What is acid test ration pg 143

400

Training, provide necessary resources, hand over authority, inspire confidence, provide feedback.


A: What are empowerment strategies?

400

the following are possible causes of what?

business size, poor business performance, market changes and other external factors, changes in ownership. 

What is Change?162

400

how a business will operate after a serious incident and how it expects to return to normal in the quickest time possible.

What is a business continuity plan?174

500

long-term liabilities of a business. 


A: What is non current liabilities. 136

500

this ratio shows the connection between profit and the size of the business. 


What is Return on Capital Employed? pg 145

500

 A drawback of relying on human resource measures is that they may be influenced by these external factors.


A: What are economic conditions (or external environment factors)?

500

A factor that makes change easier if leaders communicate vision clearly.

What is effective communication?

500

The process of identifying and evaluating potential risks.

What is risk assessment?170

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