Chapter 5: Communication Skills
what is the exchange of information between a sender and receiver called?
communication
a person receiving services of a home health agency is referred to as
a client
the process of obtaining oxygen from the environment and removing carbon dioxide from the body is called
respiration
what is the first responsibility of the nursing assistant during an emergency?
recognize that an emergency exists
cyanosis
bluish color of the skin due to lack of oxygen
cyan/o- = blue
-osis = abnormal condition
subjective data
name a responsibility of a home health care nursing assistant
personal care, homemaking- meal prep, light housekeeping
what is the strong dome-shaped muscle that separated the chest cavity from the abdominal cavity called?
diaphragm
basic life support
pharyngitis
sore throat, inflammation of the pharynx
pharyng/o = pharynx (throat)
-itis = inflammation
the form used to document the person's complaints and the actions taken by the nursing staff in response to them
narrative nurse's note or nursing progress note
documentation
who writes the order for oxygen to be used?
doctor
what is the absence of a heartbeat called?
cardiac arrest
bronchoscopy
examination of the air passages that lead to the lungs (bronchi)
bronchi/o = bronchus
-scopy = visual examination
what type of question will allow you to get the most information from someone?
open ended questions
what is the care that allows the primary caregiver to rest or leave the house for a short period of time called?
respite care
what occurs when air builds up in the space between the lungs and the chest wall, also known as a collapsed lung
pneumothorax
the Heimlich maneuver is now called
abdominal thrusts
pneumonectomy
surgical removal of either the entire lung or one or more lobes of the lung
pneum/o = lung, air
-ectomy = excision, removal of
what is the difference between recording and reporting?
recording: written exchange of information between health care team members
reporting: spoken exchange of information between health care team members
who is responsible for overseeing all of the client's care, from admission to discharge?
case manager (usually an RN)
what does COPD stand for?
chronic obstructive pulmonary disease
by looking for the signs and symptoms of FAST, what type of condition are we looking for?
possible stroke
F-facial drooping
A- arm weakness
S- speech
T- time to call 911
tachypnea
tachy- = too fast, excessive
-pnea = breathing