Communication
A positive or negative response to a message
What is feedback?
What is veracity?
When a nurse fails to meet the standards of care
What is malpractice?
The decision-making process has this many steps
What is 6?
Accountable, supportive, and trusting
What is transformational?
This communication concept changes the signal back to the message
What is decoder?
When a nurse demonstrates honesty
What is integrity?
This occurs when a patient is threatened with harm
This demonstrates mastery of knowledge, education, and skills
What is certification?
Uses rewards or punishments based on how tasks are completed
What is transactional?
Communication style that uses controlling and "you" statements
What is aggressive?
Respecting the client's right to make decisions
What is autonomy?
Act ensuring everyone can access emergency care
Conduct that does not adhere to the Code of Ethics
What is unprofessionalism?
Provides very little guidance for completing tasks
What is laissez-faire?
"Focusing on the client's verbal and nonverbal messages"
What is active listening?
Belief that every person has value and should be respected
What is human dignity?
Federal law protecting patient health information
What is HIPAA?
At this level, nurses demonstrate skills with a continued need for support
What is advanced beginner?
Inflexible to creativity
What is bureaucratic?
Communication technique that asks "why" questions
What is dismissive?
When a nurse keeps their promise
What is fidelity?
Performing actions that cause patient harm
What is a tort?
At this level, nurses are able to perceive situations as a whole and not separate pieces.
What is proficient?
Positive and optimistic about the goal
What is situational?