Management
Leadership
Skills
Managerial Decision Making
Organization
100
Coordinating people and other resources to achieve the goals of an organization
What is management?
100
The ability to influence others.
What is leadership?
100
Managers are able to speak, listen, and write effectively using this skill.
What is communication?
100
The act of choosing one alternative from among a set of alternatives.
What is the managerial decision making process?
100
Line of authority from highest to lowest rank represented on an organizational chart.
What is chain of command?
200
Process phase of establishing organizational goals and deciding how to accomplish them.
What is planning?
200
Task-oriented style. Workers are told what to do and how to do it.
What is autocratic leadership?
200

Managers are able to deal effectively with others using this skill.

What is interpersonal?
200
In this step managers determine if causes of issue or positive problem.
What is identifying the problem?
200
Shifting employees from one job to another.
What is job rotation?
300
Process phase: grouping of resources and activities to accomplish end results in an effective and efficient manner.
What is organizing?
300
All members are involved in identifying goals and developing strategies to reach the goals.
What is participative leadership?
300

Managers are able to accomplish specialized activities within their field using this skill.

What is technical?
300

In this step managers brainstorm and using trial and error for a solution.

What is generating alternatives?
300
The end result is expected to be achieved in 1 to 10 years.
What is a goal?
400
Process phase: influencing and providing reasons for people to work their best towards a goal.
What is leading and motivating?
400
Personality-based style. Managers seek to inspire employees.
What is entrepreneurial leadership?
400

Managers are able to think in abstract terms using this skill.

What is conceptual?
400

In this step managers choose an alternative; it may not be the best, but will solve the problem at the time.

What is selecting an alternative?
400
A specific statement explaining how to achieve a goal in small chunks.
What is an objective?
500
Process phase: evaluating and regulating ongoing activities to ensure goals are achieved.
What is controlling?
500
The coordinated effort of all three of these levels of managers is required to implement the goals of any company.
What is top, middle, and first-line management?
500

Managers are able to identify problems, alternative solutions, and see the big picture using this skill.

What is analytical?
500

In this step managers require time, planning, preparation, and evaluation of solutions; process may need repeated.

What is implementing and evaluating?
500
Separation of activities into tasks and assignments to different people.
What is job specialization?
M
e
n
u