not adequate
inadequate
Find the error: Do you mind me answering this call?
Do you mind MY answering this call?
A(n) ________ community is full of energetic and noisy activity.
bustling
have good intentions
mean well
Which punctuation mark should end a formal salutation?
colon :
not affected
unaffected
Find the error: My neighbor parking way into the street drives me crazy!
My NEIGHBOR'S parking way into the street drives me crazy.
A(n) _______ is a desirable and useful feature of a community.
amenity
choose to have an optimistic viewpoint
look on the bright side
What is an appropriate salutation if you do not know the name of the recipient?
To Whom It May Concern: or Dear Sir or Madam:
not regular
irregular
Find the error: What bothers me is the dog barking all night.
What bothers me is the DOG'S barking all night.
New York City, Seoul, and Buenos Aires are __________ cities with dense populations.
urban
something that has both positive and negatives
a mixed blessing
What type of language and tone should you use in letter of complaint?
formal and polite
not balanced
imbalanced
Find the error: Nothing is as frustrating as the office not paying me.
Nothing is as frustrating as the OFFICE'S not paying me.
Small towns, villages, and farming areas are examples of slower-paced, ______________ communities.
rural
experiencing something that is not your normal
get used to it
Sincerely, respectfully, best regards, and cordially are examples of ____________ in a formal letter.
closing
not connected
disconnected
Find the error: Me asking for advice is a sign of friendship.
MY asking for advice is a sign of friendship.
Something that annoys or irritates you but maybe not everyone else is known as a __________________.
pet peeve
worrying about your own problems
mind your own business
What is the most important thing to consider when writing a formal letter of complaint?
Answers may vary. (Accepted: organization, formal tone and language, punctuation and spelling, clear message, typed, etc.)