EI-037
What is a leader's main job?
To guide the team toward a shared goal.
What is the main goal of an employee handbook?
It communicates company policies and employee expectations.
What are business ethics?
Business ethics are the moral principles that guide company decisions and behavior.
Why is good teamwork important?
Good teamwork allows us to share knowledge and finish projects faster.
What is the Fair Labor Standards Act?
The FLSA sets the federal minimum wage, overtime pay, and child labor rules.
What is one simple quality of a trustworthy leader?
They always keep their promises.
What is the difference between gross pay and net pay?
Gross pay is before deductions; net pay is after deductions.
What is the simplest definition of integrity in business?
Integrity means always being honest and consistent in your words and actions.
What should you do first if a co-worker frustrates you?
Speak directly and calmly to the co-worker in private.
Who must legally receive overtime pay?
Non-exempt employees must be paid at least $1.5 \times$ their regular rate for work over 40 hours per week.
How should a good leader give feedback?
Clearly, honestly, and respectfully.
How do you ensure feedback is constructive in a review?
Focus on specific behaviors and set future goals.
Why must companies obey the law?
Legal compliance sets the minimum ethical standard required for all businesses.
What is the goal when resolving a conflict?
The goal is to find a solution that works for the team and the business.
What does the Family and Medical Leave Act allow?
The FMLA provides eligible employees up to 12 weeks of job-protected, unpaid leave for specific family or medical reasons.
What should a leader do when a team member succeeds?
Offer immediate and public praise.
How should HR handle an early personal leave request?
Review the company's personal leave policy for possible accommodation.
What is a conflict of interest?
It is when a person's personal interest could improperly affect a professional business decision.
When must you report a co-worker conflict to a manager or HR?
Report it when you feel unsafe or when the conflict affects work and you cannot resolve it alone.
What is the main purpose of the Employee Retirement Income Security Act?
ERISA sets minimum standards to protect the assets and management of most private-industry retirement and health plans.
What does a leader need to share with their team?
The vision and expectations for the work.
What is needed to fire an employee for "culture fit"?
Objective, documented evidence of performance or policy violations is required.
What should an employee do if a manager asks them to lie?
The employee should respectfully refuse and report the unethical request to HR or compliance.
What is HR's primary role in managing a relationship conflict?
HR's role is to mediate neutrally and ensure respectful behavior and policy compliance.
What does Workers' Compensation cover?
Workers' Compensation provides employees with no-fault wage replacement and medical benefits for work-related injuries or illnesses.