Unit 6 pt 1
At Oh-So-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a part-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie's direct supervisor?
Carries direct supervisor is Todd.
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?
Carrying your own weight.
If three employees have the same level of ability and competence, what factor might a business use to decide which one to promote?
Seniority.
Fill in the blank: ______ ______ an organization of wage earners or salaried employees for mutual aid and protection and for dealing collectively with employers; trade union.
A labor union
What type of skill involves the ability to collect and analyze information, problem-solve, and make decisions.
Analytical skills
Why are unions a powerful force in business?
They organize workers into a single efficient unit, and once they are a unit their bargaining power is increased
Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Being Cooperative
What is the most serious consequence to an employee who fails to follow the business's rules of conduct?
Dissmissal
Fill in the blank: ________ _______ the process by which wages, hours, rules, and working conditions are negotiated and agreed upon by a union with an employer for all the employees collectively whom it represents.
Collective bargaining
What type of skill involves the strengths and abilities individuals demonstrate that help them oversee processes, guide initiatives and steer their employees toward the achievement of goals.
Leadership Skills.
Which of the following is an advantage to workers of having a union represent them?
Fair Treatment
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Having a positive attitude.
What is the term for the state of being accountable, liable, or answerable?
Accountability.
Fill in the blank :OSHA: __________ _________ and _________ __________; responsible for establishing and enforcing safety and health standards in the workplace.
Occupational safety and the health administration
What type of skill is known as “portable skills,” are qualities that can be transferred from one job to another.
Transferable skills
How do unions benefit businesses?
Unions can benefit businesses because they encourage stronger workforces, increased productivity, and improved safety protocols.
What is a skill that coaches need to master to be effective?
Communication/ Active listening.
What is the term for having professional character, spirit, or methods?
Professionalism
What is the term for something causing unavoidable danger, peril, risk, or difficulty?
Hazard
What type of skill is known as The ability to get along well with others and interpersonal skills such as communications and leadership
Soft skills or people skills
Increase corporation is and effect of effective human ___________ at work
relations_
True or false, an interviewer will not ask why you are leaving your current job
False.
Term for acting or instance of harassing; torment, or intimidation.
Harrasment
What type of skill involves the ability you use when giving and receiving different kinds of information. These skills involve listening, speaking, observing and empathizing.
Communication skills
Fill in the blank ------------(HR) Department: is the company department charged with finding, screening, recruiting, and training job applicants, as well as administering benefits.
Human Resources