Service Order
How do you access the Experian Portal
what is From the External Links tab
A customer requests that we install underground service to his brand new residential dwelling in a subdivision. what type of DWWM is this?
what is Underground – Inside of a subdivision
Which function key (PF key) allows you to access Codes Help on applicable fields?
what is
PF4
Dominion does not make a profit from the Green Power Program...True or False?
what is true
This is a web based program used to authenticate the identity of new customers when starting a new service and the customer refuses to give his Social Security number or when the Start Service Validate Customer screen is returned with No Credit File Found.
what is precise ID
A residential customer is converting from OH to UG service; no change in capacity. what
what is Convert to UG service?
In CBMS Emulator, which function key (PF key) do you use to CONFIRM?
what is PF2
Each REC represents how many megawatthour(s) of green energy?
what is ONE
When we request that a customer submit two forms of ID, how do we advise the customer to do it?
what is Email his 2 forms of ID to Lease_and_IDs@dom.com or fax ID to 18887697844
To which department do we transfer customers who need assistance registering for or using eBuilder?
what is internet support
What are some reasons you would waive a deposit for a new customer?
what is Military, LOC, Deceased Account Holder
Renewable resources have a much higher environmental impact on land, air and water compared to nonrenewable resources. True or False
what is false
which one of these is NOT a Service Order Prerequisite?
LOM,CGI,Electrical Inspection,TRS
what is TRS?
true or false...
When adding or deleting hold conditions, remarks are always required.
what is true
when an inspection is NOT required?
Connection after energy diversion, Meter on a pedestal, New Construction
what is Meter on a pedestal
Who is NOT eligible for eBuilder?
what is All residential gas and electric customers