Ethics
Corporate Social Responsibility
Motivation
Communication
Personality/Perception
100
Name 2 'personal' factors that contribute to ethical behaviour.
1) family influence 2) religious values 3) personal standards 4) personal needs
100
Maintaining proper accounting procedures is one way that companies can be responsible to whom?
Owners/Shareholders
100
What are the 3 elements in the definition of motivation.
Intensity, Direction, & Persistence
100
Putting yourself in someone else's shoes is known as what.
Empathy
100
We discussed 3 influences on personality. What are they?
1)heredity 2)environment 3)situation
200
Name 2 'organizational' factors that contribute to ethical behaviour.
1) behaviour of supervisors 2) written rules 3) policy statements 4) peer group norms & behaviour
200
Charging fair prices relates to what area of corporate social responsibility?
Consumer Relations
200
What are the two types of motivation? Also, you have to spell the properly.
Intrinsic & Extinsic
200
Listening for feelings & facts is known as what.
Active Listening
200
Those that believe that success in life is determined by fate/luck are said to have what?
An external locus of control
300
Government laws and regulations are known as a _______________ factor affecting ethical behaviour.
Environmental
300
Providing safe products relates to what area of corporate social responsiblity?
Consumer Relations
300
This theorist developed a model of motivation based on a hierarchy of human needs.
Maslow
300
What is the richest form of communication.
Face-to-Face contact
300
Assigning traits to someone based on their membership in a social category is known as what.
Stereotyping
400
What are 3 ways that companies can encourage ethical behaviour?
1) ethics training 2) encouraging whistleblowers (no, this is not 'snitching') 3) providing ethical role models 4) codes of conduct
400
Testing products on animals relates to what area of corporate social responsibility?
Environmental Issues
400
Herzberg's Two Factor theory included these 2 types of needs.
Hygiene Needs & Satisfier Needs
400
A routine message can be communicated through what type of communication channel.
a low-richness channel
400
When your impression of someone is based on one prominent characteristic is known as what.
The Halo Effect
500
What is the number 1 reason for unethical behaviour?
Financial Crisis
500
Name all 5 areas of corporate social responsibility that we have discussed.
1)Owners & Shareholders 2)Employee Relations 3)Consumer Relations 4)Environmental Issues 5)Community Relations
500
An extrinsically motivated person would be involved this type of reward.
a tangible reward
500
When trying to get your message across, you should focus on what.
The problem, not the person.
500
When you believe that others have the same beliefs and behaviours that you do, it's known as this.
Projection Bias
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