Telephone language
Vocabulary
Usage
Grammar
Grammar
100

At the beginning of the phone, what would you say?

Hello, this is John from BBC Entertainment. How can I help you?

100

How can…

How can I help you?

100

Tell me the meaning of this sentence.

She is calling to Mr. Hiroshi.

เธอกำลังโทรหานายฮิโรชิ

100

They…………their books now.

They are reading their books now.

100

Right now she …………(write) an email to her boss.

Right now she is writing an email to her boss.

200

Say who you to speak to

Could I speak to John, please.
200

I’ll put…

I’ll put you through.

200

Which sentence is Present Continuous? and Present Simple tense?

A: Alex always comes to work late.

B: You are learning English now.

B: You are learning English now. present continuous

but

A: Alex always comes to work late. present simple


200

I………………(read) the book Tom Sawyer this month.

I am reading the book Tom Sawyer this month.

200

Today they…………(have lunch) in the cafeteria with a client.

Today they are having lunch in the cafeteria with a client.

300

Asking to wait

Just a moment, please / Hold the line, please.

300

Hold…

Hold on the line.

300

Complete the structure of this present continuous.

I am (=I’m) driving.

he/she/it is (= he’s etc.) working.

we/you/they are (= we’re etc.) doing.

  


am/is/are + ………… is the present continuous

I am (=I’m) driving.

he/she/it is (= he’s etc.) working.

we/you/they are (= we’re etc.) doing.

  


am/is/are + -ing is the present continuous:

300

Can I speak to Mr. Young? I………(call) about the new course.

Can I speak to Mr. Young? I am calling about the new course.

300

Shhhhh! Be quiet! John………… (sleep)

Shhhhh! Be quiet! John is sleeping.

400

When the person you would like to talk with is not available.

I’m sorry, he’s not here right now.

400

Could you… (Repetition)

Could you repeat that? / Could you say that again?

400

INCORRECT: We eat at Joe's Cafe tonight. We've already booked the table.

INCORRECT: We eat at Joe's Cafe tonight. We've already booked the table.

——————————————————————

We are eating Joe's Cafe tonight. We've already booked the table.


400

She’s on holiday with friends. ……(she/have) a great time and doesn’t want to come back.

She’s on holiday with friends. She is having a great time and doesn’t want to come back.

400

Dan has been in the same job for a long time. ………(He / start) to get bored with it.

Dan has been in the same job for a long time. He is starting to get bored with it.

500

Dialed with a wrong number

I’m sorry you’ve the wrong number.

500

I’ll ……again ……

I‘ll call again later.

500

A:We use the……(tense)…to talk about things that often happen.
B:We use the……(tense)…to talk about things that are happening now.

A:We use the present simple to talk about things that often happen.
B:We use the present continuous to talk about things that are happening now.


500

Mai……(usually/leave) the office at five o’clock. Now it is five o’clock, she is not leaving the office She……(stay) longer today.

Mai usually leaves  the office at five o’clock. Now it is five o’clock, she is not leaving the office She is staying longer today.

500

Usually, I……(work) as a secretary at ABT, but this summer I ……(study) French at a language school in Paris. That is why I am in Paris.

Usually, I work as a secretary at ABT, but this summer I am studying French at a language school in Paris. That is why I am in Paris.

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