Review
Erin and Debi are both working together to prepare a slideshow they will be presenting at an upcoming conference. They want to create slides at the same time. What type of collaborative tool would be MOST helpful for this situation? A. direct messaging, like Slack B. collaborative authoring, like Google Docs C. video conferencing, like Zoom D. electronic calendars, like Outlook
B. collaborative authoring, like Google Docs
Hernando is thought of as an effective leader in his office. How does he MOST likely make important business decisions? A. based on natural instinct B. based on other people’s opinions C. based on subjective emotionS D. based on objective data
D. based on objective data
Ross wants to invite his coworkers to an upcoming meeting. What tool will allow him to do this MOST efficiently? A. an electronic calendar B. a file sharing program C. a time-keeping tool D. a project management platform
A. an electronic calendar
Catalina is struggling to make a decision at work. Her supervisor advises her to try using a technique known as modeling. How would Catalina MOST effectively implement this technique? A. She would interview people to gather their opinions. B. She would ignore social impacts of the outcomes. C. She would imagine possible future outcomes. D. She would use her emotions to guide her decision.
C. She would imagine possible future outcomes.
Marie has logged on to her first virtual meeting. What should she do in order to be MOST professional? A. Sit silently until someone invites her to participate. B. Keep talking to fill in any awkward moments. C. Work on other tasks on her phone while people talk. D. Announce her arrival with a quick hello to everyone.
D. Announce her arrival with a quick hello to everyone.
Scott’s business is using more direct messaging to communicate. What does this MOST likely mean for his employees? A. They are writing fewer emails each day. B. They are using programs like Dropbox and Google Drive. C. They are learning proper file naming protocol. D. They no longer need time keeping tools like Toggl.
A. They are writing fewer emails each day.
Patrice has filed a complaint with the EEOC. What has MOST likely happened? A. Patrice has been forced to work in an area that is not well-ventilated. B. Patrice has been discriminated against because of her age. C. Patrice has not been paid overtime after working more than 40 hours. D. Patrice has not been given any safety instructions for her workplace.
B. Patrice has been discriminated against because of her age.
What is TRUE about a scatter plot graph? A. It shows proportions of a data set. B. It shows data that is broken down into multiple sub-amounts. C. It shows multiple data sets on a single x/y axis. D. It shows two lines that represent a trend over time.
C. It shows multiple data sets on a single x/y axis.
What is MOST likely to be TRUE about asynchronous communication? A. It is rarely used in businesses in today’s society. B. It offers many opportunities to ask clarifying questions in real time. C. It is helpful when employees work across multiple time zones. D. It only works when all employees work in the same time zone.
C. It is helpful when employees work across multiple time zones.
In Mariam’s workplace, she and her colleagues often experience groupthink when making decisions. How is this MOST likely demonstrated? A. There is always agreement and very little discussion or debate. B. There is never any agreement because they constantly debate. C. There is a lot of debate before they reach a compromise. D. There is rarely any agreement made, and everyone gets angry.
A. There is always agreement and very little discussion or debate.
At a recent meeting, Mrs. Pamela Benson stated, “There will be a 25 percent reduction in the employees at the Florida, Ohio, and Kentucky plants.” How would this MOST accurately be noted in the meeting minutes using BEST practices? A. Mrs. Pamela Benson stated, “There will be a 25 percent reduction in the employees at the Florida, Ohio, and Kentucky plants.” B. P. Benson: 25 percent reduction of employees @ FL, OH, KY plants C. It appears that the Florida, Ohio, and Kentucky plants will cut one-quarter of their workers, according to Mrs. Pamela Benson. D. PB-25-EMP-FL-OH-KY
B. P. Benson: 25 percent reduction of employees @ FL, OH, KY plants
Elton has been asked to join the R&D team. What is MOST likely to happen in this new role? A. He will help clean the company’s facilities. B. He will help create a marketing campaign. C. He will help research a new product line. D. He will help hire new employees and train them.
C. He will help research a new product line.
Adam is having a tough time making an important decision. His mentor advises him to use a decision tree. How would Adam BEST implement this advice? A. He will make a list of pros and cons for a few options. B. He will create a path that explores yes-and-no questions. C. He will facilitate a group discussion on a specific topic. D. He will hire a consultant to conduct staff interviews.
B. He will create a path that explores yes-and-no questions.
Bruno has always believed that it is critical to tell the truth no matter what. When his supervisor asks him why he was late for work, Bruno tells him that his mother is sick, and he had to take her to the doctor. In reality, Bruno overslept, panicked, and made up a story. What happened in this scenario? A. Bruno violated his own personal code of ethics. B. Bruno participated in a breach of confidentiality. C. Bruno inappropriately used intellectual property. D. Bruno disobeyed the Fair Labor Standards Act.
A. Bruno violated his own personal code of ethics.
Due to a recent global pandemic, all of the lawyers at Monzon and Pierce Associates are required to work from home. They still want to be able to meet with important clients. What type of collaborative tool will be MOST helpful for this organization? A. direct messaging, like Slack B. collaborative authoring, like Google Docs C. video conferencing, like Zoom D. electronic calendars, like Outlook
C. video conferencing, like Zoom
On John’s team, his colleagues continuously miss deadlines and rarely complete all of their tasks. How would teamwork expert Pat Lencioni BEST classify this team dysfunction? A. There is an absence of trust. B. There is a lack of commitment. C. There is a fear of conflict. D. There is too much synergy.
B. There is a lack of commitment.
When a highly diverse group of individuals contributes to a problem-solving effort, what is MOST likely to happen? A. They will outperform groups who have less diversity. B. They will decide to use groupthink to offer one solution. C. They will come up with fewer ideas than a less diverse team. D. They will never be able to experience an esprit de corps.
A. They will outperform groups who have less diversity.
Ian’s office is proposing a new BYOD policy. What would this MOST likely mean for his office? A. Employees would sign a non-disclosure agreement. B. Employees would only be allowed to use company phones. C. The company would need to build a cafeteria in the building. D. The company would save money on technology costs.
D. The company would save money on technology costs.
Katarina is working on her self-management skills. How is this BEST represented in her life? A. She has stopped hanging out with her family and friends. B. She wakes up each morning and does yoga or meditation. C. She handles stressful situations with alcohol and deep breathing. D. She seeks career opportunities that require excessive amounts of work.
B. She wakes up each morning and does yoga or meditation.
Teams that practice inclusivity prefer to surround themselves with people who are the same race and age.
True or False
False
Author Steven Covey explains how to define management and leadership. What is a statement he is MOST likely to make based on his interpretation of these concepts? A. The main focus of management is results. B. A true leader asks, “How can I get this done?” C. Personal values are not a guiding force in leadership. D. A manager and a leader are essentially the same thing.
A. The main focus of management is results.
Owen has a new invention that helps people with asthma breathe easier. What tool will BEST protect his ability to exclusively make and sell this invention? A. a patent B. a copyright C. a trademark D. a trade secret
A. a patent
Every week, Debra has an informal check-in with her team leader to make sure their project is on track. She is organizing her calendar for her work responsibilities this week. How would she MOST accurately prioritize this meeting using the Eisenhower Matrix? A. not urgent, not important B. urgent, not important C. urgent and important D. important, not urgent
D. important, not urgent
Safety compliance for all companies is required by the law.
True or False
True
Taylor’s manager likes to use the concept of the 4 Ds. What does her manager MOST likely do? A. She directs everyone to work harder. B. She donates any extra supplies to charity. C. She denies any requests that aren’t urgent. D. She delegates tasks to other employees.
D. She delegates tasks to other employees.