A change-of-shift report between nurses that is conducted at the bedside of patients for the purpose of communicating information about their plan of care.
What is Bedside Shift Report?
The patient experience coach at Saint Joseph London and Saint Joseph Berea.
Who is John Tyler Morgan?
The President of Saint Joseph London and Berea?
Who is John Yanes?
This is our Promise. Every Person. Every Moment. Every Location. Every Role.
What is Humankindness?
This regularly scheduled nursing intervention involves checking on patients at least every 60 minutes to address pain, position, and personal needs, aiming to prevent falls and improve comfort.
What is hourly rounding?
The vendor that manages our patient experience surveys?
Who is Press Ganey?
The VP of Patient Services (CNO) at Saint Joseph London and Berea?
Who is Andrea Creekmore.
When doctors show kindness patients are more likely to need _____ less narcotics.
What is 50%?
This structured daily meeting, often at the patient's bedside, brings together the nurse and the physician or advanced practice provider to discuss the patient's plan of care, progress, and immediate needs.
What are nurse-provider rounds (or interdisciplinary rounds)?
How do we know how well we keep our promises to our patients?
The HCAHPS [Hospital Consumer Assessment of Healthcare Providers and Systems]survey.
The Chief Medical Officer for the Saint Joseph Berea and Saint Joseph London?
Who is Shelley Stanko, MD, CMO?
No, I can't help you. I don't know. That's not my job. We're short staffed. Have you heard of the staffing Grid?
Pain, Potty, and ______ checked when performing evidence based patient rounds.
What is position.
The only facility in the Kentucky Market that is rated a CMS 5 STAR facility and in the 90th percentile for patient experience?
Who is Saint Joseph Berea?
Who is the Infection Preventionist for SJB and SJL?
Who is Gladys Cornn?
We need to dispel the myth that ______ is "walking in someone else's shoes."
What is Empathy?
A patient's call light is on, and the patient is in need of assistance. This is the person who is responsible for assisting/responding to the call light or the patient.
Who is Everyone?
The facility that has been designated a four time Leapfrog Safety Grade A and is in the 70th percentile for patient experience?
Who is Saint Joseph London?
The facility that has been 5 years without a serious safety event?
Who is Saint Joseph Berea?
The healing power of ___________ is not only what we believe. It's what science has proven.
What is Humankindness?