I got Options!
In most states, these coverages should match otherwise a form is required.
What is Liability, Uninsured Motorist, and Underinsured Motorist?
We will NHR this task when working POGA
What are tasks with the same suggested address?
(2 answers required) This is the name of the process used to action a policy when in NBUS window and this is the name of the process close to the renewal.
What is a cancellation? What is a nonrenewal?
This is the report pulled for Claims.
What is CLUE?
Speaking of time: this is the time all lunches and breaks must be COMPLETED by.
What is PRIOR TO the last hour of your shift?
This is the handling if we received invalid forms and are in the NBUS window.
What is revert coverage to inception and resend a copy of blank forms to the customer (and IA if applicable)?
This is the time frame for placing a return date on a request. ( i.e. return by ##/##/##)
What is 14 days with day after mail being day 1?
This is the time cut off for having to change your letter date due to a PPF (pending policy fix)
3PM!
Reminder: it is also the reason PPF's should be worked immediately after your current tasks and email should be checked often
These are the types of claims that may have a referral or trigger a notification but do not get added to the policy.
What is ERS, GLASS, and Claims?
This is the time cut off for having to change your letter date due to a PPF (pending policy fix)
3PM!
Reminder: it is also the reason PPF's should be worked immediately after your current tasks and email should be checked often
This option coverage does not require a form to add or reject in the trained states.
What is Med Pay
We are sending a request for POGA proof when these 2 situations occur.
What is the suggested address is out of state or neither the suggested address nor current garaging address make sense?
This is how a controlled letter is classified and handled.
What is PORS, mailed to insured and additional insureds and emailed to IA only?
This is the payout type that does not need to be added when adding an AF or NAF loss
What is rental reimbursement?
This is the handling for NON PORS with FCRA as an exception.
What is place in the correct non pors folder and email the insured/IA a copy as well?
(2 part) In this state, this coverage must match the liability limits unless the coverage is 1 MILLION.
What is New York SUM?
Reminder: statutory (25/50) cannot be removed! If the liability is 1 million, SUM can be 500k
These should go to filenet with working POGA (OR radius)
(Let's talk about it)
This should be on all controlled letters unless it is clear that we are no longer willing to insure the policyholder.
What is reconsideration?
These are all the places we should be looking for driver info.
What is the commercial policy, the personal policy, ATLAS(claim summary and documents), and VINDL/ ACCURINT?
That's just not my business: this is the selection that you should make when rewriting or reissuing a policy due to a sole prop having an identifier such as LLC, INC, CORP, etc.
What is Change in Business Ownership Type?
This state only has a form for PIP that can vary based on vehicle type ( I.E. Pedestrian PIP vs Basic PIP)
What is New Jersey?
These are the timeframes set for the earliest we can nonrenew (or manually renew a policy)
What is:
6 month policy 90 days
12 month policy 120 days?
In addition to processing and handling in workbench, this is a vital part of actioning a policy.
What is canceling/nonrenewing in the policy system ( commcloud or commserve)?
DAILY DOUBLE
DAILY DOUBLE
DAILY DOUBLE
These are the ways the following payouts are added to the policy.
Collision/Comp
Bodily Injury
PIP/med pay
Property Damage
ComBIPD
ComBIPD (vehicle)
DAILY DOUBLE
DAILY DOUBLE
DAILY DOUBLE
This is the claims work type that should never be opened or NHR'ed by you! (IF OPENED IN ERROR DO NOT NHR ALERT A LEADER FOR DIRECTION)