Value packages
individual services
blowout/flat iron services
add ons
100

how much $$ does a guest save off HHC when they get a cut or chemical package? 

$3 off HHC with cut packages 

$5 off HHC with chemical packages 


100

What is the minor policy for chemical or straighten/curl services?

Guests 12-16 need parental/guardian written consent (consent form) to receive any chemical or straighten services
100

What services can replace a classic blowout at no additional charge? 

Classic set or wrap 

100

What are some of the contradictions for a waxing service? 

Heavily moisturized within last 15 minutes, received a facial, tanned, or uses any retinol products , acne medications , or antibiotics  

200

What treatments are included in any value package? 

Strength : olaplex express OR cibu repair and protect OR design essentials 6 in 1 

moisture: olaplex 4 in 1 OR cibu curl and coil mask OR design essentials rosemary mint 

clarifying: redken pre art 


200

How many foils are included in a partial foil? 

There is no limit! 

Partial foil includes Mohawk section and sides of the head 

200

When would you charge for a deluxe blowout? 

When a strong wave, curl, or coil formation is present and/or the hair is coarse & dense and a smooth finished look can’t successfully be done with a classic blowout 

200

What are the approved areas for hard and soft waxing? 

Brows, lips, chin, sideburns, nose, ears, forearms, cheeks 

300

What styling services are included in a perm or relaxer value package? 

Relaxer: deluxe style upgrade and iron set (1361) 

Perm: classic blowout or classic set 

300

What service does the accent foil include? 

Up to 10 face framing highlight OR lowlight foils 

does NOT include a blowout 

300

What is the difference between SKU # 20506 and SKU # 1361 

SKU 20506 a la carte curling it flat iron set, does not include any restyling service. Guest must arrive with clean hair 

SKU 1361 iron/ flat iron set add on only 

300

What is the difference between SKU # 6700 and SKU # 6703? 

SKU 6700 additional length: chemical, blowout OR curling/flat iron service 2” below shoulders to mid back 

SKU 6703 long hair chemical, blowout, or curling/flat iron service: mid back or longer 


400

What are the benefits of upgrading your client to a value package? 

Provides guest access with the best value, experience, and outcome 

400

What services are charged per 15minute 30minute and one hour intervals? 

Per 15 minutes detangling services 

Per 30 minutes extension removal services 

Per hour full head braiding 

400

What does the new revive and restore blowout service include? 

Service includes revive and restore shampoo and conditioner, revive and restore treatment spray, maintenance cream, classic blowout and revive and restore serum 

400

What are the steps to a smooth and luminous blowout? 

Shampoo with smooth and luminous 

Liquid glass hair treatment leave on for 5 minutes 


Condition(if needed) 

apply sleek finish oil to kids and ends and style as desired 

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