TAGS
MACROS
PRODUCTS & INGREDIENTS
IS IT SPAM OR IS IT STACY?
WHO SAID IT
100
Give one example of how to use the tag "Control Issues"
When there is a quality control issue with Control
100
I've gone ahead and removed you from the marketing list going forward.
All my best,
Unsubscribe from marketing emails
100
How much d-mannose is included in one packet of Target?
2,000mg, 2 grams
100
If I don have Credit card .,hoy
i can buy the product.can you has an address where i send a money gram and you send me the products
NOT SPAM
100
Anyone watching the NHL playoffs?!
JILL COMRIE
200
A customer reaches out about updating their billing information & that they haven't received tracking information for their most recent order. What tags do you apply?
Tracking information, subscription, existing customer.
200
This is a great question! We actually do not require a certain time of day when taking our products. We just recommend remaining consistent with the time of day that works best for you. With this, we recommend taking 2 Control capsules and 1 Promote capsule at the same time per day. For Target, we recommend drinking this after your triggers in addition to once every 3 days. But, I wanted to mention that you can drink Target on a daily basis if you need more support.
I hope this helps! Please let me know if you have any questions. 🤗
TIME OF DAY
200
What ingredient doesn't belong here:
Active ingredients: Vitamin D3 (as Cholecalciferol) - 38 mcg (1500 IU); Turmeric Extract (Curcumin 95%) - 200mg; Vitamin B - 600mg; D-Mannose - 600mg; Green Tea Extract (95% polyphenols) - 200mg; Black Pepper Powder - 10mg
Inactive ingredients: Hypromellose, Magnesium Stearate, Silica, Rice Flour
Vitamin B
200
Hello! Before i make a purchase i would like to talk to a customer service representative, Please give me a phone number which isn't listed on your website. I never like to purchase anything without a phone number to contact someone in case i have any issues. Thank you.
NOT SPAM
200
"I don't want to brag... but I was given a major award"
KATRYN
300
The tag "international order" should be used when?
NEVER!!!
300
I am so happy to hear that Uqora has been a resource in your practice. I would be happy to help with this! I am going to send your information over to our Healthcare Provider team so they can get you set up with more samples/information. Please let me know if there is any information I can provide in the meantime!
Doctor wanting more samples
300
Why is Vitamin D3 included in Control?
Strengthens the bladder wall
300
"Can you please provide contact information for your CEO? I am CEO of a Nasdaq company called NanoVibronix. The very well may be synergies to our products, which I would like to discuss."
SPAM
300
anyone else watching stranger things? it's gotten so scary! sadly i have to add it to the long list of shows i can't watch before bed 
JENNA RYAN
400
Give an example of when to use "swap products"
NEVER - we don't use this anymore!
400
Thanks for letting us know!
We do not have a freeze feature, but I went ahead and pushed your next shipment out 2 months. Your next renewal date is INSERT NEW RENEWAL DATE.
*CS TO ADD IF IT FEELS RIGHT/ OR IS NOT EXPLAINED:
Also, I'd love to know why you are looking to freeze your account. If you have too much of a product, I can help adjust your bundle as you catch up. Or, if your budget has changed, let's talk about that. I may be able to offer you a discount. Again, your subscription has been delayed, but just wanted to see if we can help as the products are most successful when taken consistently.
We are always here to help, so please let me know if you have any questions.
How Can I Freeze My Account?
400
What are the three strains in Promote?
Lactobacillus Rhamnosus; Lactobacillus Reuteri; Lactobacillus Acidophilus
400
Hey Uqora team!
Happy Tuesday- my name is Sydnee Ricci, I work with Booje Media. I came across your brand through TikTok and wanted to further connect as I feel like some of the talent we represent could be an awesome fit for a partnership for your brand! In particular, I wanted to connect on behalf of Susie Evans. Susie is best known as a fan favourite from this past season of the Bachelor. She now works as a photographer/ videographer, personal trainer and lifestyle influencer.
Her TikTok page is growing daily and I feel like she would provide awesome brand awareness for Uqora. Please let me know if a partnership is of interest and I can provide her metrics and standard rates :)
NOT spam! Send to Press@uqora
400
Protector of the fine arts
ELIZABETH STEWART
500
A customer replies to her renewal email about the products not working for her lately. She is on her 8th order and is wondering if Uqora helps with IC. She sends us a cute photo of her dog and says his name is Max.
What tags will be on this ticket? (ALL tags)
VIP custy, existing customer, product questions, not working yet 3+ order, renewal email.
BONUS points for "nice custy"
500
All of Uqora’s products are manufactured in the United States using US and globally sourced ingredients.
Let me know if there is anything I can help with further!
Where are Uqora's products made
500
Why is Black Pepper Powder included in Control?
Increases the bioavailability of curcumin by 2,000%
500
"Hi team,hope you are well.
As an independent security researcher I have found some vulnerabilities in your website and would like to disclose them as well. Kindly respond back to this email so that I may disclose them.
With kind regards"
SPAM
500
Look who I spotted in Encinitas in the flesh 
RACHEL DEVINE