Urgent Care Basics
The purpose of Urgent Care Follow Up
What is to assist patients in scheduling follow up appointments after being treated in an Urgent Care?
This field indicates how quickly an appointment is needed.
What is Priority?
The field you use to change an MDN Consult Referral to an MDN Procedure Referral.
What is the Type field?
As a final attempt at locating a clinic for a procedure we can check this in an attempt to locate a clinic due to HCA having a low number of available procedure clinics.
What is the Include Out of Network box?
This is an additional appointment type listed in MHD for UCF that is being piloted for patients in East Florida for specific specialties that you should attempt to use first.
What is Urgent Care Follow Up?
The types of referrals that we receive in UCF.
What are DTD, DTC, DTS and Procedures?
The priority indicating that the patient should be seen within 2 days for follow up.
What is ASAP?
The field you need to clear before pressing Save when converting a Consult Referral to a Procedure Referral.
What is Specialty?
When there are multiple Standing Orders with the same rank, it means this.
What is, listed providers all work out of the same clinic?
You cannot use MHD for this type of referral.
What is Procedure Referral?
These referrals are considered out of scope for UCF. (Name 2)
What are 3rd party payors, inpatient/outpatient drug rehab, procedures outside of OT/PT, same day referrals?
The priority indicating that the patient should be seen within 3-6 days for follow up.
What is Urgent?
On the Procedure Referral, the field that needs to be filled in with either Physical Therapy or Occupational Therapy.
What is the Procedure field?
When searching for a DTC you MUST remove this field first or it will give you results other than the DTC.
What is the Hospital Name?
Where you can locate potential scheduling instructions. (Multiple answers, name 1)
What is Provider Information or the Sidebar?
These are some differences between UCF and ERF. (Name 2)
What are ERs vs Urgent cares, consults only vs consults and procedures, no healthy savings vs healthy savings, no standing orders vs standing orders, no medical record requests vs medical record requests?
The priority indicating that the patient can be seen for follow up in 7 or more days.
What is Routine?
These are examples of types of therapy considered Physical Therapy that you may see listed on a Procedure. (Name 2)
What are vestibular therapy, hand therapy, therapy/massage?
The order we search for and offer PROVIDERS to patients. (List the order of the search)
What are DTD/DTC (comments field), Standing Orders, Specialty (random) search?
Who we fax the Medical Records Request to.
Who is the Urgent Care that referred the patient?
The two types of procedures considered in scope for UCF.
What are Physical Therapy and Occupational Therapy?
Providers who are listed in order of preference, provided by the urgent care.
What are Standing Orders?
What is, Standing Orders list providers and Procedures are scheduled with Clinics?
The order we search for and offer PROCEDURES to patients. (List the order of the search)
What is DTC (comments field), Referring Hospital Search, HCA Wide Proximity Search, Out of Network CareLink search?
Clicking on the medical records request hyperlink in this section of the referral will create the request.
What is the Custom Links section?