U.S. Work Culture
What does it mean to be on-time?
Arriving at work 5-15 minutes before your scheduled start time
What do we need to pay attention to when making work-related phone calls?
Be brief and precise
Is it okay to only be nice to people above you? why?
No. Being nice to others helps to create healthy work relationships.
what should we do when we don't know how to work on a task at work?
Ask for help from people at work (co-workers/boss).
"Excuse me..."
what is the difference between a job v.s. a career
A job is more short-term oriented and tends to focus purely on earning money.
A career is a series of related employment in one field that provides experience for your future and helps you earn a better paycheck and living status.
What should we do when we run into a problem at work?
Try to find a solution before bringing it up to your boss
What are a few proper ways to greet people (boss, co-workers, customers) at your workplace?
Handshakes, Smile, Friendly tone of voice, Greeting words (Good morning, how are you etc)
Is it okay to be rude to a customer, even he/she is rude to you?
No, Customers are always right
What are some qualities companies/workplaces look for in their employees? Name at least 3
Trustworthy, Responsible, Productive, Friendly
Name 3 Unacceptable behaviors in the U.S. business culture
Unwilling to greet others with a smile/eye-contact/handshake
Laughing loudly at work
Making fun of coworkers