Misc 1
Misc 2
EAW
Borrow Connect
Misc 3
100
nslds.ed.gov is the web address for what?
What is National Student Loan Data System
100
A temporary postponement or reduction of monthly payments that can be applied at the discretion of the servicer when a borrower does not qualify for deferment is what?
What is a Forbearance.
100
City of the main EAW location
What is Norwood
100
Verified address, phone and permission
What is VAPP
200
List of their loans, Loan holder's name, Servicer's name and contact information can be found where?
What is NSLDA website
200
Interest can occur for 6-12 months when this is applied.
What is a Forbearance
200
Months until you are eligible for tuition reimbursement
What is 2
200
Telephone number
What is the beginning of every comment
200
Standard, Extended, Income-contingent, Income-based are examples of these
What are payment plans
300
Borrowers of Direct Subsidized or Unsubdized Loans are entitled to how many six-month grace periods?
What is one?
300
At day ___, the Department of Education has until day ___ of delinquency to declare a Direct Loan in default.
What is 270/360
300
Bring it, Own it, Live it, Dream it are examples
What are EAW's core values
300
Code/ Abbreviation for leaving a message
What is LMCB
300
In-school, Unemployment, Economic Hardship, Military service are examples of this
What are Deferments
400
It is a temporary suspension of monthly payments under specific circumstances.
What is a Deferment?
400
The number of credit bureaus that a defaulted loan will be reported to
What is 3
400
Best program at EAW
What is USA Funds
400
Code used if you spoke with the borrower, the account is delinquent, but doesn't have the time to connect with Servicer
What is Borrower Contact
400
Borrower death, permanent disability and closed down school are examples of this
What is Loan forgiveness
500
When payments are deferred, the interest is paid by the department of EDU for how long?
What is six months?
500
The lowest maximum payment solution
What is Pay as you earn
500
Best EAW manager
Who is Diana
500
Required to state at the beginning of the call
What is this call may be recorded or monitored for quality assurance
500
Notify borrower they are delinquent, determine why they have fallen behind, connect with servicer to find best solution for borrower, VAPP, provide borrower with servicer phone and website are required to use this code
What is Repay/Grace OK (this is a Cure!!)
M
e
n
u