Auto Contract
Portal Billing
NPC
Operators
Miscellaneous
100
Some states offer this in additional to medical payments.
What is Personal Injury Protection.
100
This screen shows you the members billing summary.
What is the "View P&C Billing" screen.
100
A payment cannot be taken when the account is in this status.
What is a "Q" status.
100
You must ___ a person prior to adding them as an operator.
What is CAP.
100
The Driver History Surcharge is considered as a __________.
What is a rating factor.
200
This portion of the contract pays for damages to the members vehicle as a result of an accident, regardless of fault & is subject to a deductible.
What is Part D: Physical Damage.
200
This date signifies that USAA has requested funds from the members bank account for payment.
What is the origination date.
200
The following is not reported to the credit bureau.
What is bad debt (an NPC.)
200
This must be obtained in order to delete an operator.
What is manager approval.
200
Flowthrus with at least 3 years of membership that are under 25 years of age qualify for this discount.
What is the MyUSAA Legacy Discount.
300
There are no deductibles for this part of the contract.
What is Part A: Bodily Injury & Property Damage.
300
This IMS screen allows you to review the customers payment history.
What is the "CAPH" screen.
300
Member is served NPC notice after 30 days.
What is compressed billing.
300
This persons may be added as a driver at anytime, however can only have their vehicle added within a specific time period.
What is a fiance.
300
This additional coverage can be both earned and/or purchased.
What is Accident Forgiveness.
400
The benefits of this coverage are broader than Medical Payments, Extended Benefits, & Personal Injury Protection.
What is Uninsured Motorists Bodily Injury Coverage.
400
Future billing dates are viewable on this IMS screen.
What is the "CABC" screen.
400
Special Payment Arrangements are made through this department.
What is complex billing.
400
Non-Child / Non-Spouse
What is a miscellaneous operator.
400
This letter serves as proof of insurance, and is commonly used to provide coverage specific information.
What is letter AO318.
500
This Extended Benefit covers $5,000 for up to 3 years after a covered at-fault loss has occurred.
What is the Death Benefit.
500
The member is billed this way for their first 6 months after establishing their first P&C policy with USAA.
What is short billed.
500
This status signifies that a member has paid the cancellation amount with a guaranteed payment.
What is the "R" status.
500
If a member notifies you that this type of operator is in the household, you must document the conversation.
What is an unlicensed operator.
500
This falls off the members policy 3 years from the date we could have began charging the member.
What is a conviction.
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