Problem Solving
Fill in the blank __________something_________something
See and Say!
GEMBA Walks can be done not only in a warehouse setting, but also in an office setting. True or False?
True
What are the 5S boards in our facility also called/referred to?
Shadow Boards
Who is responsible for Quality?
Everyone!
Through this problem-solving method, keep asking why enough times to get to the root of the problem. Also known as?
5 Whys
GEMBA walks should only happen if there is an actual issue that we need to observe in order to improve. True or False.
False, GEMBA walks can occur whenever a process wants to be observed, whether there was an issue reported or not. It will help the site become more proactive in case there are opportunities that weren't originally reported or observed.
What are the five S's in 5S?
Sort, Set in Order (straighten), Shine, Standardize, Sustain.
Brett Ogilvie
PDCA is similar to the scientific method where; you have an issue, you observe, you develop a solution, you test the solution and you review the results. What does PDCA stand for?
Plan, Do, Check, Act
What does GEMBA mean?
Actual Place
What is the common misconception with 5S?
That it is a housekeeping initiative.
Root Cause Analysis and 5 Why only is used when there are opportunities due to safety or quality. True or False?
False! Anywhere an opportunity arises, we can ask questions and try to get to the root of the problem, regardless of whether it is related to Quality or Safety
5 Why's help us get to the root of the problem. With that said; What does the acronym RCA stand for?
Root Cause Analysis
GEMBA and 5S are basically the same thing. True or False?
False-Even though one can have an impact on the other, they are two separate lean tools that we use.
Why would it be beneficial to take before and after pictures of an area once it has been 5S'ed?
To show what the work area should like to make the tasks being performed safer and more efficient.
When we had issues with loading the wrong trailers or product, it was entered as an NC into our quality system because it was determined steps were being missed in the loading process. We met as a team on the warehouse floor and discussed the process. What does NC stand for?
Non-Conformance
BONUS: Who was the Kenco speaker on the White Belt Training Video? First name is sufficient.
Peyton
BONUS: This man developed the Toyota Production System and in some ways is considered the father of Lean thinking and concepts.
Taiichi Ohno
BONUS: What is a "red tag" area in a 5S program?
Items that may not be needed in one work area can be put in the red tag area to see if they can be used in other areas of the operation.
BONUS: What is the name of Kenco's Quality Management system/tool?
Qualityze