Vocabulary
5 Steps for Effective Verbal Communication
Establishing Positive Relationships - 1
Establishing Positive Relationships - 2
Miscellaneous Multiple Choice
100

What communication relies on being honest? Must be spelled correctly

Assertive Communication

100

Which goal is unclear:

A.) Run 100 miles by November 30. 

B.) Run

C.) Run 30 minutes each day of November

B.) Run

100

Animals also use supportive communication to achieve greatness. What animal group is said to be able to work together with skills that rival some chimps, gorillas, and monkeys?

Hint: Can be in savannas

Hyenas 

100

Which of the following reflects the fifth step of effective communication? (Adjust Communication based on Feedback)

a. Michelle answers people's questions

b. Mike interviews a woman for a position

c. Caley researches more about her thesis paper.

d. Fatimah listens patiently to her daughter.

a. Michelle answers people's questions


100

Which of the following reflects the first step of effective communication? (Goals)

a. Jessica researched the topic and made a timeline to make sure it's done on time. 

b. Ken is arguing about the grade he received

c. June is giving a lecture about art.

d. Melanie is writing a thesis statement.

a. Jessica researched the topic that is going to be discussed at today’s group meeting and make a timeline to make sure it's done on time.

200

Verbal messages are used to communicate with others. What is the average amount of words that a person says in a single day? (In the 1,000s)

7,000

200

If the Feedback process was a shape, what shape would it be?

A circle

200

Some animals who do not work well in groups due to defensive communication, choose to live alone. Other than mating and caring for young, what is the most solitary mammal species in Pennsylvania?

Bear

200

Animals have built positive relationships over time even though they are different species. For example, Plover Birds pick the teeth of this animal to keep them healthy...

Crocodile

200

_____________ is communication that creates mistrust, hostility or hurt and indicates a desire for conflict rather than cooperation.

a. Hostile communication

b. Defensive communication

c. Aggressive communication

d. Offensive communication

b. Defensive communication

300

When sports teams are losing they tend to begin using defensive communication. In 1992, the NBA team Miami Heat had a lot of this kind of communication when they lost to the Cavaliers by the most points ever in a single game. What was this number?

68

300

Not using effective words can lead to misunderstandings. There is a wrong sign in Japan that reads Rednaxela street. What was the sign supposed to read?


Alexander Street

300

Being flexible means compromising and focusing on other people's needs. If you are extremely flexible in helping others and even being very bendy, you may be called this. 

Hint: Begins with a C

Contortionist 

300

When you explain your feelings you give specifics about what is bothering you. What part of the brain holds your feelings? 

Bonus: What shape is it?

Amygdala (Greek for almond)

Almond / bean-shaped

300

Which of the following does not reflect the third step of effective communication? (Effective Words)

a. A mom warning her child about safety

b. A teacher giving a lecture

c. A doctor explaining a diagnosis

d. A student listening to an audiobook 

d. A student listening to an audiobook

400

What year was the first text MESSAGE sent?

1992

400
Sometimes you need to adjust your communication based on the feedback you receive. For example, when scientists found more evidence learned more about Pluto, they decided it wasn't a true planet. Instead, they now call it a what?

Dwarf Planet

400

Promoting Equality means making sure everyone feels like equals and utilizing compromise. What European country is considered the 'Most Equal Country in the World'

Norway

400

To solve problems you must be open to discussion and compromise. Sherlock Holmes is a famous detective known for his ability to solve problems, what was the name of his assistant?

Watson

400

Which of the following reflects the fourth step of effective communication? (Be aware of feedback)

a. Amanda listened to her ebook on her way to work.

b. Christine confronted Jane about their project.

c. Ethan told Jackie about his latest invention.

d. KC talked to the teacher about his grade

d. KC talked to the teacher about his grade

500

In order to make it to the Football Superbowl, teams need to have supportive communication. What TWO teams have the most super bowl wins, and how many wins do they have?

New England Patriots (6)

Pittsburg Steelers (6)

500

What are the 5 steps for effective verbal communication?

1. Be clear about your goals

2. Understand your receiver

3. Choose effective words

4. Be aware of feedback

5. Adjust communication-based on feedback

500

When you empathize with someone you are able to understand what the other person is feeling. An experiment stated that you can become more empathetic to a person by staring into each other's eyes for how many minutes?

4

500

In order to have a positive relationship, the country's longest married couple said to be healthy and compromise. They were married for how many years?

86 years

500

Which of the following is not an example of defensive communication?

a. “Why can’t you think about someone?"

b. “You never listen to me.”

c. “I would love to talk about this with you”

d. “You always do this.”

c. “I would love to talk about this with you if you have the time.”

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