H2-Oh No!
This term describes the loss of water through leaks in pipes before it reaches customers.
What is "non-revenue water"?
Question about your bill? Better call this employee from Bellevue Utilities, known to his customers as Dr. Water.
Who is Mike Jacobs?
This is the term for the money water utilities spend to maintain and repair infrastructure like pipes and pumps.
What is "capital expenditure"?
This is the term for landscaping that uses drought-resistant plants to reduce water use.
What is "xeriscaping"?
In 2023, this U.S. city faced a major water crisis when its main water treatment plant failed.
What is "Jackson, Mississippi"?
This is the name of the federal law that regulates drinking water quality in the United States.
What is "the Safe Drinking Water Act"?
What utilities often tie the customer’s fixed monthly charge in proportion to this type of water infrastructure.
What is "a meter"?
This is the name of the device that reduces water flow in faucets and showerheads to save water.
What is "a low-flow aerator"?
This natural disaster often leads to water contamination, requiring utilities to issue boil water advisories.
What is "a flood"?
This is the term for the amount of water used by a household, typically measured in gallons or cubic feet.
What is "water consumption"?
In budgeting, this is the term for the amount of money a utility sets aside for unexpected repairs or emergencies.
What is "a contingency fund"?
This is the term for the practice of collecting rainwater for irrigation or other non-potable uses.
What is "rainwater harvesting"?
This term refers to the process of removing salt from seawater to make it drinkable.
What is "desalination"?
Need a glass of delicious Bellevue drinking water? This regional agency provides water supply to many of the cities on the eastside of Lake Washington.
Who is the “Cascade Water Alliance”
This is the term for the process of replacing old water meters to ensure accurate billing.
What is "meter replacement"?
This is the term for the process of treating wastewater so it can be reused for irrigation or industrial purposes.
What is "water recycling" or "reclaimed water"?
In 2014, this Michigan city became infamous for its water crisis caused by lead contamination.
What is "Flint"?
This is the term for the water utilities charge based on the amount of water a customer uses.
What is "a volumetric rate"?
This is the term for the practice of charging higher rates for water as usage increases, to encourage conservation.
What is "tiered pricing"?
This is the name of the EPA program that helps consumers identify water-efficient products.
What is "WaterSense"?