On a scale of 0-10 this is the average score given by customers when asked if they found value in their Jumpstart session
What is 9?
This is the APOR threshold for Managed at Scale customers in NA and EMEA (excluding emerging markets).
What is <$100k?
As of July 2022, there’s a total of ___ on-demand courses available for our customers.
What is 124?
These are the two ways in which customers can consume/complete the Jumpstart Series
What is Live instructor-led and on-demand?
This is the average length of an on-demand course on UserTesting University
What is 10-15min
__ Learning Consultants conduct Quick Connects for all M@S customers
What is 6
As of July 2022, the number of English language articles published in the Knowledgebase is
What is 297?
Brand new UserTesting customers, new users at existing customers, users at existing customers that need a refresher on UT
What are the 3 types of users/customers that Jumpstart targets
Federated search will now give you search results for Knowledgebase articles, Marketing pages on UserTesting.com, ___.
What is the UserTesting University
As of July, ___ customers are under the M@S umbrella.
What is 1795?
Since Launching in 2021, a total of ____ customers and internal employees have completed foundational certification.
What is 654?
In order to access Jumpstart in the UTU (and any other course in the University) a customer must have first done this
Created a UserTesting University account (this is an easy step and the credentials are the same as their UT App account)
This is the percentage of users that feel more familiar with the UserTesting after taking Jumpstart.
What is 97%?
Q1 + Q2 had an average of __ hours(s) first-reply time.
What is 1 hour?
This is the total number of Q1 + Q2 ‘22 Customer Labs attendees.
What is 722?
After completing the Jumpstart Series, customers are able to perform these tasks in the UT platform
What are create tests, launch tests, analyze results/share insights with team members and stakeholders?