What is haptic feedback?
A touch confirmation that an action worked
What is the name of the principle that says users scan in an “F” shape?
F-pattern
Which counties were researched by the PSD UX team
Homa-Bay
Makueni
How many customers are in SFC's Network
50 Million
What is the currency used in Japan?
Yen
What is affordance in ux design?
The perceived and actual properties of an object that suggest how it can be used
Which usability heuristic says a user should always know where they are and what the system is doing?
Visibility of system status
What is the Name of the group's loan product the UX team is working on for Makueni County?
MCEF (Makueni County Empowerment Fund)
Who is the acting Chief Enterprise Business Officer
Frankline Okata
What’s the most widely spoken language in the world by Native speakers?
Mandarin
What is ergonomics in UX?
Designing digital products and interfaces that are optimized for human use, ensuring comfort, efficiency, and safety
What’s the name of the law: “The time it takes to make a decision increases with the number of options”? (Double points)
Hick’s Law
What were the two User research recording tools used by the UX team?
Notes taking
Storytelling and documentation
Name two leadership behaviors from the Leadership Shifts.
Which country has the most time zones?
France
List 2 forms of embodied interaction? How people use their parts or whole body when interacting with digital products. (Double points)
Which heuristic supports showing familiar icons, words, and flows instead of inventing new ones?
Match between system and the real world
What is the name of the table banking group the UX team visited for research in Kikuyu (Double Points)
Thogoto Teachers Table Banking Group
Name the 4 Spirits of Safaricom that the EVP is built on
Purpose, Customer Obsession, Innovation, and Collaboration,
Which city is famous for being built on canals?
Venice, Italy
What is designing for physicality in UX design?
Creating user experiences that account for how people physically interact with interfaces
Which UX law suggests users form habits around frequently used paths — so changing them causes frustration?
Jakob’s Law of Familiarity
Name 2 financial models that were discovered to be the most popular among the chama groups.
Table banking
Merry-go-rounds
Who is the Acting Chief Channels Officer (CCO)
Martin Chere
Which country is both in Europe and Asia?
Turkey or Russia