Screening Packages
Who is our credit screening partner?
What is Experian
What task starts the move-in from the application page?
What is Convert to Tenant
What permission is required for clients to see the Screening Policy page?
What is Screening Settings permission
How many options does an applicant have to obtain a copy of their screening report?
What is 4
RentBureau is a _____-wide setting.
What is database
How many screening packages do we offer, effective 2/1/24?
What is 3
Where can the client enable online applications?
What is Online Posting Settings
If the client does not see the option to screen the applicant and the account is enabled for screening, what could be the issue?
What is not having screening user permissions
If the applicant wants to dispute information on their screening report, who would they contact?
What is AppFolio's Consumer Relations team
Where would you confirm if a database is reporting to RentBureau?
What is the Value + Admin Settings
Which two verification features are automatically included in our screening packages?
What is Rental History Verification and Employment History Verification
If the applicant does not have a SSN, what else can be saved in order to submit their application?
What is ITIN or all 9's (999-99-9999)
If the customer wants to automate qualifications on the screening report, what needs to be assigned to the Screening Policy?
What is the Screening Criteria
If the applicant selected to obtain a copy of their screening report during the online application submission, where on the application can the client see this?
What is the 'Applicant Summary' section of the application
True or False, RentBureau is free for our FolioScreen™ Trusted Renter customers.
What is True
What two pages can a client find the sign-up task for FolioScreen™ Trusted Renter?
What is the Dashboard and Rental Application pages
What is the standard transaction fee taken out from application fees paid online?
What is $5.00
Screening Criteria and Screening Policies are _____-based.
What is Property
How long does AppFolio have to resolve an applicant's dispute?
What is 30 days
True or False, the tenant does not need to have been previously screened in AppFolio in order to report to RentBureau.
What is True
True or False, the Complete Package is eligible for volume discount pricing?
What is False
If the application fee is not set, how much is the renter asked to pay?
What is $0.00
True or False, the customer can have two screening policies assigned to the same property.
What is False
If the client is asking for an update on an applicant's dispute, where can they go to find out more information?
What is replying to the dispute confirmation email sent from Consumer Relations
Hidden tenants will still report to RentBureau if...(Hint: two answers).
What is if they are 'Current' or 'Past' with a balance owed after 30 days