Virtual Reality
How many VR stations does the CDA location have running.
7
6 VR Bays
1 Driving Simulator
how long is a nerf session?
30 minutes or 60 minutes
What is the age limit for laser tag
8+
What types of Birthdays do we offer?
Laser Tag Party
Exclusive 2 hour party
VR party
Vr and Dartbattle
VR and Laser tag
What 2 steps do we take to report an IT problem.
Submit a request via sling AND contact Aaron, Jarod, and Colton via sling group chat.
What were the last 2 game of the weeks?
1. Pistol whip
2.The Wizard
What type of shoes must kids wear in the arena.
Close toed shoes
How many players can we have per a game?
12
Can customers bring outside food and drink in?
Only if they have reserved a party area
Do we honor expired coupons?
library reading passes.
Free Demos
North West Deals
Printed gift cards
Northwest deals we no longer accept until you hear otherwise. The news company that sells them is selling them without our consent and if not contacting us back. If the customer would like a refund, they must contact Northwest Deals.
All other expired promotions we can offer 10% off or $5 off in exchange for redemption.
What is the best 3 games for children to start out with?
Job Simulator
Space Pirates
Shooty Fruity
What 2 things does every birthday kid receive when they book a party?
1. A Gun Upgrade
2. A specialty game, presidential escort / infection
How often should we be testing the equipment for bugs and reporting it to IT?
Every shift
What if I have extra players?
Dart battle parties only allow you to have more than 12 players. Each player after the 10 players per a package is $6.00 discounted from $10
What is our Refund Policy?
No Returns or Refunds.
*accept on a party reservation. If a guest books a reservation they have 24 hours to cancel at a full refund. If they call back after 24 hours the money put on the account will become a credit to (or giftcard) be used another time.
What are the 4 main different Genres of Games we offer?
1. First person shooter
2. Escape rooms / Strategy
3. Experiential / adventure
4. Kids Games
how many players can play in an exclusive
42 max
What Game modes do we offer with Laser Tag?
Team battle 5pt/10 pt
Free for all
Gun Game
Infection
How much is required to put down for a birthday reservation?
50.00
What specials do we have right now?
-Memberships are our best deal
-We also match groupon rates.
-The library has reading challenges with our services as prizes.
What is the major difference between HTC and Oculus.
HTC has lighthouse tracking, versatility and higher refresh rate.
Oculus has more comfortable controllers, portability, and lucrative investors for advertising.
What type of guns are not allowed in the Arena
Rival
What is mandatory for guests to have in order to play the game?
Safety straps
A customer comes to you upset. The customer states "I booked a birthday and I see you have these rates on Groupon/ online can I have a refund for the difference?"
How should you respond?
Well Mrs. Customer I understand where you are coming from. Unfortunately we can not offer you a refund. All coupons have to be applied at the time of payment. I can offer you $5 off your next purchase. Would that be okay with you?
What is a membership?
$55/mo
you get
Infinite Dart Battles
$5 Laser Tag
$5 VR (30 mins)
$5 Friends Day (wednesdays)
25% off Birthdays