WWYD?
A family comes in saying they are here for a self guided tour
- Direct them to the map, point out the highlighted route and buildings
- Say they are free to grab any materials from the wall
- Ask if they have any questions, mention we are in office til 5
- Show amicability; ask where they're from, what the student is interested in, etc.
A counselor emails us an applicant's transcript
What is Application Materials?
Houston
Who is Kendall Dacey?
What shirt should you wear for your shifts?
What is admissions polo or admissions t-shirt?
Finish the quote: ____ and Believe
What is Trust?
A potential student asks for your instagram so that they may reach out with any questions
Say that you aren't able to give your social media, but can offer email (if you are comfortable doing so)
An applicant would like to withdraw their application
What is Withdrawal?
Mexico
Who is Maria Ornelas?
What is the food policy during the school year?
What is you may eat snacks at the desk as long as you are not helping a family, and may eat meals in the TG lounge?
Ms. D attended this university
What is Tennessee State University?
A parent calls asking about scheduling a last minute tour and becomes aggressive when you tell them all tours are full
Discretion of Judges
- Remain calm
- Offer solutions
- Pass phone to Ms. D or On-Call AO
An applicant emails requesting a fee waiver for the Duolingo English Proficiency exam
What is Duolingo Fee Waiver?
Washington D.C.
Who is Ethan Dastugue?
These bottoms are not allowed to be worn during your shift
What is loungewear or athletic wear?
This person is Ms. D's BTS bias
Who is Jimin?
A parent comes up to you after the session asking what Vanderbilt has done to ensure that the student body is still diverse after the affirmative action ruling
- Value different voices and opinions in the classroom
- Students reviewed in the context of their HS
- AO's are assigned specific regions, become familiar with schools and their policies/opportunities
What is Blair?
San Antonio
Who is Chester Hood?
What tasks need to be checked upon arrival?
What is the Slate Inbox and Profiles/Maps?
Ms. D's birthday is on this day.
When is July 1st?
A parent comes up to you after a tour and asks how if this is "one of those campuses" with protesters
Discretion of Judges
- Institutional neutrality
- All students and faculty are allowed to have their own beliefs and share them freely
- Regulations in place to ensure safety of all students
An Upward Bound program emails the office requesting a visit to campus
Who is Dawson Gremmels?
Kansas
Who is Dan Borrelli?
Families who arrive early for tours should be encouraged to...
What is walk around outside or wait in the presentation room?
What is a kid's meal with 5-count nuggets, small fry, coke, and an ice cream cup?